Insurer profile · NAIC + CMS

HAP CareSource

HAP CareSource's complaint record, claim-denial rate and reputation grade, drawn from published NAIC complaint data and CMS Transparency in Coverage.

The verdict

HAP CareSource does not yet have enough public data for a peer-relative reputation grade.

Grades are peer-relative within PlainInsurer's dataset. A high complaint ratio is not proof of wrongdoing — larger insurers draw more complaints by volume, which the index normalises.

NAIC complaint data 0 states

Reputation grade

Unrated

Peer-relative, A–F

NAIC complaint index

N/A

1.0 = market average; lower is better

Confirmed complaints

0

across 0 states

What the data shows for HAP CareSource

HAP CareSource carries a provisional record in PlainInsurer's dataset. It does not yet carry enough NAIC complaint history for a normalized complaint index.

HAP CareSource does not appear in the CMS marketplace claim-denial file, which covers individual-market health issuers — common for auto, home and life carriers.

The practical implication: complaint and denial data give a comparative view of how HAP CareSource treats policyholders relative to peers, but they cannot predict your individual claim experience. Compare the grade against named alternatives in your state, and weigh price, coverage terms and state licensing before any purchase. Source: NAIC Consumer Information Source complaint data (2024).Reputation grade computed by PlainInsurer from public NAIC data — see methodology.

Use this data wisely. Complaint and denial figures reflect regulatory filings, not individual claim outcomes. A high complaint ratio is not proof of illegal behaviour. This page is informational and is not financial, legal, or insurance advice — verify coverage decisions with your insurer or a licensed agent.

Frequently asked questions

What does HAP CareSource's grade mean?
HAP CareSource does not currently have enough public data for a peer-relative grade. This happens when a carrier is new, operates in very few states, or has limited NAIC complaint history.
How many complaints does HAP CareSource have?
HAP CareSource has 0 confirmed complaints on record across 0 states, based on published NAIC complaint data. Raw counts favour smaller insurers — PlainInsurer uses the complaint index (complaints relative to premium volume, where 1.0 is the market average) to compare carriers fairly.
How do I file a complaint against HAP CareSource?
Contact your state's Department of Insurance — every state has an insurance commissioner's office that accepts consumer complaints online, by phone, or by mail. The NAIC also runs a central complaint portal at naic.org. Document your policy number, claim number, dates, and the specific issue before filing.
Is HAP CareSource a good insurance company?
It depends on your coverage needs, state, and budget. There isn't yet enough public data to grade HAP CareSource. Always compare quotes from multiple carriers and check complaint data for your specific state and line of coverage.
What types of insurance does HAP CareSource offer?
Detailed line-of-business data isn't currently available for HAP CareSource. The carrier is licensed in 0 states.

What to do with this

How to act on HAP CareSource's complaint and denial record.

Complaint ratios normalise by premium volume so larger carriers are not penalised for writing more policies.

Source: NAIC published complaint index data Complaint index, reputation grade for HAP CareSource · 2024 NAIC complaint index aggregates state-DOI consumer complaints, normalized against premium volume (1.0 = market average). Denial rates from CMS Transparency in Coverage PY2025. Reputation grade is PlainInsurer's peer-relative methodology applied to this public data.

Data: NAIC published complaint index (2024). Not affiliated with NAIC or CMS. Read our methodology.