Reputation grade
B
Peer-relative, A–F
Insurer profile · NAIC + CMS
CHRISTUS Health Plan
CHRISTUS Health Plan's complaint record, claim-denial rate and reputation grade, drawn from published NAIC complaint data and CMS Transparency in Coverage.
- B
- Reputation grade
- 17.3%
- Claims denied
- 1
- States (CMS data)
The verdict
CHRISTUS Health Plan earns a B reputation grade - a better-than-average record versus peers, according to CMS Transparency in Coverage filings, 17.3% of its marketplace claims were denied across 1 state.
- B
- reputation grade
- 17.3%
- claims denied (CMS)
NAIC complaint index
N/A
1.0 = market average; lower is better
Claim denial rate
17.3%
CMS, 1 states
Graded on 1 of 3 measures: claim denials. The score is rescaled across the measures available, so it is not directly comparable with a carrier graded on more of them.
How we calculated this grade →CMS marketplace filing
Reported appeal outcomes for CHRISTUS Health Plan
4,256
appeals filed
1,337
overturned (reported outcomes)
31.4%
of appeals with a reported outcome
The reported appeals on this profile come from Texas (4,256 filed, 1,337 overturned).
CMS reports an overturn outcome for 4,256 of these 4,256 filed appeals; missing outcomes are excluded from the percentage. These filing totals are not a prediction for an individual appeal. View the CMS source ↗
What the data shows for CHRISTUS Health Plan
CHRISTUS Health Plan carries a B reputation grade in PlainInsurer's dataset, with a composite score of 73.0 (higher means more consumer friction relative to size). It does not yet carry enough NAIC complaint history for a normalized complaint index.
On the claims side, CMS Transparency-in-Coverage filings show CHRISTUS Health Plan denied 17.3% of marketplace claims across 1 reporting state - a moderate rate that still varies by plan design and network.
See where CHRISTUS Health Plan sits against every reporting carrier in the claim-denial rate ranking.
Source: NAIC Consumer Information Source complaint data (2024). Source: CMS Transparency in Coverage PUF (PY2026), cms.gov.
Aggregates only, not advice. Full terms on the disclaimer.
Other B-graded carriers in PlainInsurer's dataset include UnitedHealthcare and Travelers Insurance, and the closest overall composite score to CHRISTUS Health Plan's 73.0 belongs to State Farm (73.2), each rescaled across the measures that carrier reports.
Other B-graded insurers
Carriers with the same peer-relative reputation grade
| Insurer | Grade |
|---|---|
| UnitedHealthcare | B |
| Travelers Insurance | B |
| Humana Health | B |
| John Hancock Life | B |
| Openly Insurance | B |
Closest composite score to CHRISTUS Health Plan
Carriers with the nearest overall composite score (73.0)
| Insurer | Composite score |
|---|---|
| State Farm | 73.2 |
| Chubb Property | 73.2 |
| Prudential Financial | 73.2 |
| PacificSource Health Plans | 73.5 |
| Primewell Health Services of Mississippi, Inc. | 73.5 |
Questions about CHRISTUS Health Plan
What does CHRISTUS Health Plan's grade mean?
CHRISTUS Health Plan received a grade of B, indicating a better-than-average record versus peers.
How many complaints does CHRISTUS Health Plan have?
NAIC's public bulk data does not include a complaint-volume estimate for CHRISTUS Health Plan - the carrier may be new, small, or file under a parent company. Absence of an estimate is missing data, not evidence of zero complaints.
How do I file a complaint against CHRISTUS Health Plan?
File against CHRISTUS Health Plan through your state's Department of Insurance or the NAIC consumer portal at naic.org.
Is CHRISTUS Health Plan a good insurance company?
PlainInsurer's B grade for CHRISTUS Health Plan reflects a better-than-average record versus peers relative to peers on published complaint and denial data.
What types of insurance does CHRISTUS Health Plan offer?
Detailed line-of-business data isn't currently available for CHRISTUS Health Plan. The carrier is licensed in 0 states.
Source: NAIC published complaint index + CMS Transparency in Coverage PY2026 Complaint index, reputation grade and per-state claim denial rates for CHRISTUS Health Plan · 2024
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Download the data behind this page
The full PlainInsurer extract, covering every insurer including CHRISTUS Health Plan, is available as CSV and JSON. Underlying federal data is public domain; see our methodology for the compilation and grading method.
Data: NAIC published complaint index (2024) · CMS Transparency in Coverage PUF PY2026. Not affiliated with NAIC or CMS.
Every figure on PlainInsurer comes directly from NAIC MCAS and CMS Transparency in Coverage data; no editor types in numbers. See our editorial standards or methodology, or report an error. Data current as of 2026-08-11. Grades measure only the published complaint/denial data; we don't recommend any insurer or policy.