Reputation grade
C
Peer-relative, A–F
Insurer profile · Centene · NAIC + CMS
Health Net of Arizona, Inc.'s complaint record, claim-denial rate and reputation grade, drawn from published NAIC complaint data and CMS Transparency in Coverage.
The verdict
Health Net of Arizona, Inc. earns a C reputation grade - a record near the industry median, according to CMS Transparency in Coverage filings, 19.4% of its marketplace claims were denied across 1 state.
Reputation grade
C
Peer-relative, A–F
NAIC complaint index
N/A
1.0 = market average; lower is better
Claim denial rate
19.4%
CMS, 1 states
Graded on 1 of 3 measures: claim denials. The score is rescaled across the measures available, so it is not directly comparable with a carrier graded on more of them.
How we calculated this grade →CMS marketplace filing
The reported appeals on this profile come from Arizona (502 filed, 14 overturned).
CMS reports an overturn outcome for 502 of these 502 filed appeals; missing outcomes are excluded from the percentage. These filing totals are not a prediction for an individual appeal. View the CMS source ↗
Health Net of Arizona, Inc., part of Centene, carries a C reputation grade in PlainInsurer's dataset, with a composite score of 60.0 (higher means more consumer friction relative to size). It does not yet carry enough NAIC complaint history for a normalized complaint index.
On the claims side, CMS Transparency-in-Coverage filings show Health Net of Arizona, Inc. denied 19.4% of marketplace claims across 1 reporting state - a moderate rate that still varies by plan design and network.
See where Health Net of Arizona, Inc. sits against every reporting carrier in the claim-denial rate ranking.
Source: NAIC Consumer Information Source complaint data (2024). Source: CMS Transparency in Coverage PUF (PY2026), cms.gov.
Other C-graded carriers in PlainInsurer's dataset include Liberty Mutual and Aetna (CVS Health), and the closest overall composite score to Health Net of Arizona, Inc.'s 60.0 belongs to Blue Cross Blue Shield of Texas (59.5), each rescaled across the measures that carrier reports.
Health Net of Arizona, Inc. is part of the Centene family, alongside Ambetter (Centene), Centene Corporation (WellCare), Ambetter of North Carolina Inc., Ambetter of Magnolia Inc., and 1 more in PlainInsurer's dataset -- a shared parent doesn't mean shared performance, so check each subsidiary's own record before assuming they behave alike.
Carriers with the same peer-relative reputation grade
| Insurer | Grade |
|---|---|
| Liberty Mutual | C |
| Aetna (CVS Health) | C |
| Allstate Property | C |
| AIG Homeowners | C |
| Allstate Insurance | C |
Carriers with the nearest overall composite score (60.0)
| Insurer | Composite score |
|---|---|
| Blue Cross Blue Shield of Texas | 59.5 |
| Superior Health Plan | 60.5 |
| BCBS of Illinois | 60.8 |
| Nationwide Insurance | 60.8 |
| Blue Cross and Blue Shield of Arizona, Inc. | 61.1 |
Source: NAIC published complaint index + CMS Transparency in Coverage PY2026 Complaint index, reputation grade and per-state claim denial rates for Health Net of Arizona, Inc. · 2024
The full PlainInsurer extract, covering every insurer including Health Net of Arizona, Inc., is available as CSV and JSON. Underlying federal data is public domain; see our methodology for the compilation and grading method.
Data: NAIC published complaint index (2024) · CMS Transparency in Coverage PUF PY2026. Not affiliated with NAIC or CMS.
Every figure on PlainInsurer comes directly from NAIC MCAS and CMS Transparency in Coverage data; no editor types in numbers. See our editorial standards or methodology, or report an error. Data current as of 2026-08-11. Grades measure only the published complaint/denial data; we don't recommend any insurer or policy.