Reputation grade
C
Peer-relative, A–F
Insurer profile · Hartford Financial · NAIC + CMS
The Hartford Auto
The Hartford Auto's complaint record, claim-denial rate and reputation grade, drawn from published NAIC complaint data and CMS Transparency in Coverage.
- C
- Reputation grade
- 1.05
- Complaint index
- 50
- States active
The verdict
The Hartford Auto earns a C reputation grade - a record near the industry median, according to the NAIC's published complaint index, its ratio runs 1.05, near the 1.0 market average.
- C
- reputation grade
- 1.05
- NAIC complaint index
NAIC complaint index
1.05
1.0 = market average; lower is better
Est. complaint volume
~6,496
across 50 states, index-derived
Graded on 1 of 3 measures: NAIC complaints. The score is rescaled across the measures available, so it is not directly comparable with a carrier graded on more of them.
How we calculated this grade →Where The Hartford Auto sits on complaints
- Best in data 0
Lowest complaint index in PlainInsurer's dataset: 0.23
0 complaint index
- Market avg 1
Market average complaint index = 1.0 (NAIC benchmark)
1 complaint index
- The Hartford Auto 1
The Hartford Auto: complaint index 1.05
1 complaint index
- Worst in data
Highest complaint index in PlainInsurer's dataset: 3.87
4 complaint index
What this shows The Hartford Auto's complaint index of 1.05 is 5% above the 1.0 market average for a carrier of its size.
The Hartford Auto vs. the full rated-insurer dataset
105% 49th percentile more affordable than 49% of 72 rated insurers
Each bar is a band; taller bars hold more rated insurers. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.
Source NAIC published complaint index (2024) · 2024
Scale vs. complaint-adjusted score
Complaint record by line of business
| Line | Est. complaints | Complaint index | States active |
|---|---|---|---|
| Auto Insurance | ~6,496 | 1.05 | 50 |
What the data shows for The Hartford Auto
According to PlainInsurer's dataset, The Hartford Auto has a lower (better) NAIC complaint index than 49% of the 72 rated insurers it tracks and ranks #8 of 21 carriers by complaint ratio in Auto Insurance.
The Hartford Auto, part of Hartford Financial, carries a C reputation grade in PlainInsurer's dataset, with a composite score of 58.0 (higher means more consumer friction relative to size). Its NAIC complaint index of 1.05 sits above the 1.0 market average, meaning policyholders escalate more disputes to regulators than is typical for a carrier of its premium volume.
The Hartford Auto does not appear in the CMS marketplace claim-denial file, which covers individual-market health issuers, common for auto, home and life carriers. The carrier reports activity across 1 line of business.
The Hartford Auto is outside the CMS marketplace file, but the claim-denial rate ranking shows what that data reports for the carriers it does cover.
Source: NAIC Consumer Information Source complaint data (2024). See methodology.
The Hartford Auto carries an A.M. Best Financial Strength Rating of A+ (Superior) as of July 2026 (claims-paying ability, not complaint or service quality). Source: AM Best.
Aggregates only, not advice. Full terms on the disclaimer.
Other C-graded carriers in PlainInsurer's dataset include Liberty Mutual and Aetna (CVS Health), and the closest overall composite score to The Hartford Auto's 58.0 belongs to University of Utah Health Insurance Plans (57.8), each rescaled across the measures that carrier reports.
Other C-graded insurers
Carriers with the same peer-relative reputation grade
| Insurer | Grade |
|---|---|
| Liberty Mutual | C |
| Aetna (CVS Health) | C |
| Allstate Property | C |
| AIG Homeowners | C |
| Allstate Insurance | C |
Closest composite score to The Hartford Auto
Carriers with the nearest overall composite score (58.0)
| Insurer | Composite score |
|---|---|
| University of Utah Health Insurance Plans | 57.8 |
| Sunshine State Health Plan | 58.4 |
| SelectHealth, Inc. | 57.3 |
| Highmark BCBSD Inc. | 58.9 |
| Wellmark Health Plan of Iowa, Inc. | 56.8 |
Questions about The Hartford Auto
What does The Hartford Auto's grade mean?
The Hartford Auto received a grade of C, indicating a record near the industry median.
How many complaints does The Hartford Auto have?
PlainInsurer estimates The Hartford Auto's complaint volume at roughly 6,496 across 50 states, derived from its published NAIC complaint index and market footprint (NAIC does not release exact per-company complaint counts via public bulk data).
How do I file a complaint against The Hartford Auto?
File against The Hartford Auto through your state's Department of Insurance or the NAIC consumer portal at naic.org.
Is The Hartford Auto a good insurance company?
PlainInsurer's C grade for The Hartford Auto reflects a record near the industry median relative to peers on published complaint and denial data.
What types of insurance does The Hartford Auto offer?
Based on NAIC filing data, The Hartford Auto reports activity in 1 line of business: Auto Insurance. Availability varies by state.
Verify The Hartford Auto
The Hartford Auto is filed with the NAIC under company number 22357. Search that number directly in the NAIC's own public consumer-information tool to cross-check this page against the primary source.
Verify on NAIC Consumer Information SourceSource: NAIC published complaint index data Complaint index, reputation grade for The Hartford Auto · 2024
Share, download, and related pages for The Hartford Auto
Download the data behind this page
The full PlainInsurer extract, covering every insurer including The Hartford Auto, is available as CSV and JSON. Underlying federal data is public domain; see our methodology for the compilation and grading method.
Data: NAIC published complaint index (2024). Not affiliated with NAIC or CMS.
Every figure on PlainInsurer comes directly from NAIC MCAS and CMS Transparency in Coverage data; no editor types in numbers. See our editorial standards or methodology, or report an error. Data current as of 2026-08-11. Grades measure only the published complaint/denial data; we don't recommend any insurer or policy.