Insurer profile · NAIC + CMS

University of Utah Health Insurance Plans

University of Utah Health Insurance Plans's complaint record, claim-denial rate and reputation grade, drawn from published NAIC complaint data and CMS Transparency in Coverage.

C
Reputation grade
19.7%
Claims denied
1
States (CMS data)

The verdict

University of Utah Health Insurance Plans earns a C reputation grade - a record near the industry median, according to CMS Transparency in Coverage filings, 19.7% of its marketplace claims were denied across 1 state.

C
reputation grade
19.7%
claims denied (CMS)

Reputation grade

C

Peer-relative, A–F

NAIC complaint index

N/A

1.0 = market average; lower is better

Claim denial rate

19.7%

CMS, 1 states

CCC
Reputation grade C (composite score 57.8) - A=Excellent, F=Failing. Based on NAIC complaint ratios and CMS denial data.

Graded on 1 of 3 measures: claim denials. The score is rescaled across the measures available, so it is not directly comparable with a carrier graded on more of them.

How we calculated this grade →

Other C-graded carriers in PlainInsurer's dataset include Liberty Mutual and Aetna (CVS Health), and the closest overall composite score to University of Utah Health Insurance Plans's 57.8 belongs to The Hartford Auto (58.0), each rescaled across the measures that carrier reports.

Other C-graded insurers

Carriers with the same peer-relative reputation grade

Insurer Grade
Liberty Mutual C
Aetna (CVS Health) C
Allstate Property C
AIG Homeowners C
Allstate Insurance C

Closest composite score to University of Utah Health Insurance Plans

Carriers with the nearest overall composite score (57.8)

Insurer Composite score
The Hartford Auto 58.0
SelectHealth, Inc. 57.3
Sunshine State Health Plan 58.4
Wellmark Health Plan of Iowa, Inc. 56.8
Highmark BCBSD Inc. 58.9

CMS marketplace filing

Reported appeal outcomes for University of Utah Health Insurance Plans

482
appeals filed
155
overturned (reported outcomes)
32.2%
of appeals with a reported outcome

The reported appeals on this profile come from Utah (482 filed, 155 overturned).

CMS reports an overturn outcome for 482 of these 482 filed appeals; missing outcomes are excluded from the percentage. These filing totals are not a prediction for an individual appeal. View the CMS source ↗

What the data shows for University of Utah Health Insurance Plans

University of Utah Health Insurance Plans carries a C reputation grade in PlainInsurer's dataset, with a composite score of 57.8 (higher means more consumer friction relative to size). It does not yet carry enough NAIC complaint history for a normalized complaint index.

On the claims side, CMS Transparency-in-Coverage filings show University of Utah Health Insurance Plans denied 19.7% of marketplace claims across 1 reporting state - a moderate rate that still varies by plan design and network.

See where University of Utah Health Insurance Plans sits against every reporting carrier in the claim-denial rate ranking.

Source: NAIC Consumer Information Source complaint data (2024). Source: CMS Transparency in Coverage PUF (PY2026), cms.gov.

Aggregates only, not advice. Full terms on the disclaimer.

Questions about University of Utah Health Insurance Plans

What does University of Utah Health Insurance Plans's grade mean?
University of Utah Health Insurance Plans received a grade of C, indicating a record near the industry median.
How many complaints does University of Utah Health Insurance Plans have?
NAIC's public bulk data does not include a complaint-volume estimate for University of Utah Health Insurance Plans - the carrier may be new, small, or file under a parent company. Absence of an estimate is missing data, not evidence of zero complaints.
How do I file a complaint against University of Utah Health Insurance Plans?
File against University of Utah Health Insurance Plans through your state's Department of Insurance or the NAIC consumer portal at naic.org.
Is University of Utah Health Insurance Plans a good insurance company?
PlainInsurer's C grade for University of Utah Health Insurance Plans reflects a record near the industry median relative to peers on published complaint and denial data.
What types of insurance does University of Utah Health Insurance Plans offer?
Detailed line-of-business data isn't currently available for University of Utah Health Insurance Plans. The carrier is licensed in 0 states.

Source: NAIC published complaint index + CMS Transparency in Coverage PY2026 Complaint index, reputation grade and per-state claim denial rates for University of Utah Health Insurance Plans · 2024

Share, download, and related pages for University of Utah Health Insurance Plans

Download the data behind this page

The full PlainInsurer extract, covering every insurer including University of Utah Health Insurance Plans, is available as CSV and JSON. Underlying federal data is public domain; see our methodology for the compilation and grading method.

Embed this widget

Paste to embed a live-linked card.

Data: NAIC published complaint index (2024) · CMS Transparency in Coverage PUF PY2026. Not affiliated with NAIC or CMS.

Every figure on PlainInsurer comes directly from NAIC MCAS and CMS Transparency in Coverage data; no editor types in numbers. See our editorial standards or methodology, or report an error. Data current as of 2026-08-11. Grades measure only the published complaint/denial data; we don't recommend any insurer or policy.