Complaint Score
55.2 of 100
Normalized by premium volume across 48 states
NAIC MCAS 2024 Grade C 48 states
Nationwide Property
Nationwide Property: 1,876 justified complaints across 48 states (NAIC MCAS 2024). Reputation grade C.
Part of Nationwide
NAIC Code: 23787
Reputation grade C (composite score 55.2) — A=Excellent, F=Failing. Based on NAIC complaint ratios and CMS denial data.
Average — near industry median
What This Grade Means for You
Nationwide Property has a complaint record roughly in line with the industry median. This means the number of complaints is proportional to the volume of business the company writes. While not a red flag, consumers may want to compare Nationwide Property against higher-rated alternatives in their state before purchasing a policy.
Nationwide Property's composite score of 55.2 is derived from complaint ratios and operational data across 48 states.
Data note: This data reflects complaints filed with state insurance departments and regulatory filings.
A high complaint ratio does not necessarily indicate illegal behavior. Large insurers receive more complaints by volume;
complaint ratios normalize by premium size. Always verify coverage decisions with your insurer or a licensed agent.
This page is informational and does not constitute financial, legal, or insurance advice.
Nationwide Property appears in PlainInsurer's regulatory database with 1,876 justified complaints on file across 48 states under NAIC code 23787, operating as part of Nationwide. The company's composite score of 55.2 translates to a reputation grade of C — this score combines NAIC complaint ratios, available CMS claim denial data, and Medicare Advantage prior authorization metrics where applicable. Lower composite scores indicate fewer consumer problems relative to company size; higher scores indicate more.
Looking at business mix, Nationwide Property reports activity in 1 line of business (Home Insurance). Its complaint score of 55.2 — normalized by premium volume — is what regulators and consumer-protection groups use to compare insurers fairly across different company sizes.
For consumers evaluating Nationwide Property, the practical implication is this: complaint ratio and denial data give a comparative view of how this insurer treats policyholders relative to peers, but they cannot predict your individual claim experience. The available data places Nationwide Property near industry norms; comparing directly against named alternatives in your state is the next step. This page is not financial, legal, or insurance advice — verify all coverage terms with a licensed agent and consult your state's Department of Insurance for dispute or complaint procedures.
Total Complaints
1,876
48 states
Complaint Score 55.20 +5420% vs. avg
Composite Score
55.2
Higher = more complaints
Claim Denial Score
N/A of 100
Not yet available for this insurer
States Active
48 states
NAIC Code: 23787
Consumer Risk Level 55.2%
National median
Composite score of 55.2 — lower is better
Complaint Data by Line of Business
| Line | Complaints | Avg Complaint Ratio | States Active |
|---|---|---|---|
| Home Insurance | 1,876 | 1.12 +12% vs. avg
| 48 |
Top states by complaint volume
Top 5 states — Nationwide Property consumer complaints
Source: NAIC Consumer Information Source (CIS) + CMS Medicare Advantage Star Ratings Insurer complaint counts and ratios for Nationwide Property across all reported lines of business and states · 2023 NAIC CIS aggregates state-DOI consumer complaints; complaint ratios normalize against premium volume so absolute counts and ratios can diverge. Reputation grade derived from PlainInsurer methodology applied to NAIC data.
State Presence (48 states)
AL 39 complaints AK 39 complaints AZ 39 complaints AR 39 complaints CA 39 complaints CO 39 complaints CT 39 complaints DE 39 complaints FL 39 complaints GA 39 complaints HI 39 complaints ID 39 complaints IL 39 complaints IN 39 complaints IA 39 complaints KS 39 complaints KY 39 complaints LA 39 complaints ME 39 complaints MD 39 complaints MA 39 complaints MI 39 complaints MN 39 complaints MS 39 complaints MO 39 complaints MT 39 complaints NE 39 complaints NV 39 complaints NH 39 complaints NJ 39 complaints NM 39 complaints NY 39 complaints NC 39 complaints ND 39 complaints OH 39 complaints OK 39 complaints OR 39 complaints PA 39 complaints RI 39 complaints SC 39 complaints SD 39 complaints TN 39 complaints TX 39 complaints UT 39 complaints VT 39 complaints VA 39 complaints WA 39 complaints WV 39 complaints
Understanding Your Rights
If you have a dispute with Nationwide Property or any insurer, you have the right to file a complaint with your state's insurance commissioner. State regulators investigate consumer complaints, mediate disputes, and can take enforcement action against companies that violate insurance laws.
The NAIC's complaint filing page provides direct links to every state insurance department. Complaints can typically be filed online and are tracked as part of the public record that informs the complaint ratios shown on this page.
The data presented here covers all lines of business — auto, home, health, and life insurance. Complaint ratios are normalized by premium volume so that larger companies are not penalized simply for writing more policies.
Frequently Asked Questions
What does Nationwide Property's C grade mean?
Nationwide Property received a grade of C, which means "Average — near industry median." This grade is calculated from the company's NAIC complaint ratio (normalized by premium volume), CMS claim denial rates where available, and Medicare Advantage prior authorization data. Consumers may want to compare this insurer against higher-graded alternatives in their state.
How many complaints does Nationwide Property have?
Nationwide Property has 1,876 total complaints on record across 48 states, based on NAIC Market Conduct Annual Statement (MCAS) data. The raw complaint count alone does not tell the full story — larger insurers naturally receive more complaints. PlainInsurer uses complaint ratios (complaints per premium dollar) to compare companies fairly.
How do I file a complaint against Nationwide Property?
To file a complaint against Nationwide Property, contact your state's Department of Insurance. Every state has an insurance commissioner's office that accepts consumer complaints — you can typically file online, by phone, or by mail. The National Association of Insurance Commissioners (NAIC) also provides a central complaint portal at naic.org. Document your policy number, claim number, dates of communication, and the specific issue before filing. Your state regulator can investigate and mediate disputes between you and Nationwide Property.
Is Nationwide Property a good insurance company?
Whether Nationwide Property is a good choice depends on your coverage needs, state, and budget. PlainInsurer gives Nationwide Property a C grade based on complaint ratios and denial data. Always compare quotes from multiple carriers and check complaint data for your specific state and line of coverage.
What types of insurance does Nationwide Property offer?
Based on NAIC filing data, Nationwide Property operates in 1 line of business: Home Insurance. Coverage availability varies by state — Nationwide Property is licensed in 48 states. Check directly with Nationwide Property or your state's Department of Insurance for specific policy options in your area.
How does Nationwide Property compare to other insurers?
Nationwide Property's complaint data can be compared against other insurers using PlainInsurer's complaint ratio rankings. With a C grade, Nationwide Property ranks near the industry average for consumer complaints. To compare specific lines of coverage, visit the line-of-business rankings. For state-level comparisons, check the state pages where Nationwide Property operates.
Insurance Guides
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How to Read Complaint Ratios
⚖️ Understand what the numbers mean for Nationwide Property
How to Appeal a Claim Denial
🏥 Step-by-step internal and external review process
Understanding Prior Authorization
🚗 Why insurers deny care and what you can do
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What NAIC complaint data reveals about auto insurers
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Compare Nationwide Property Against Another Insurer
See a side-by-side complaint ratio and denial rate comparison.
Data: NAIC MCAS 2024 industry scorecards · CMS Transparency in Coverage PUF PY2025 · CMS Medicare Advantage analysis (CMS OIG OEI-09-22-00380, KFF 2023).
Not affiliated with NAIC or CMS.
Read our methodology — how this data is sourced, computed, and verified.
All federal data sources used on this page
- U.S. Census Bureau ACS — demographic + housing + income data. census.gov/programs-surveys/acs
- BLS Occupational Employment and Wage Statistics (OEWS) — wage + employment by occupation. bls.gov/oes
- BEA Regional Economic Accounts — GDP + personal income by state/metro. bea.gov/data/regional
- U.S. Census Bureau County Business Patterns — establishment + employment by industry. census.gov/cbp
- IRS Statistics of Income (SOI) — tax-return aggregate data. irs.gov/statistics
- data.gov — U.S. federal open-data portal — discovery layer for additional federal sources. data.gov
Related to Nationwide Property
Primary data: NAIC Market Conduct Annual Statement (MCAS) 2024. Medicare Advantage figures: CMS Office of Inspector General audit OEI-09-22-00380 and KFF 2023 Medicare Advantage analysis. Methodology and computation by PlainInsurer Editorial — see methodology.