Reputation grade
C
Peer-relative, A–F
Insurer profile · Highmark · NAIC + CMS
Highmark BCBSD Inc.'s complaint record, claim-denial rate and reputation grade, drawn from published NAIC complaint data and CMS Transparency in Coverage.
The verdict
Highmark BCBSD Inc. earns a C reputation grade - a record near the industry median, according to CMS Transparency in Coverage filings, 19.4% of its marketplace claims were denied across 1 state.
Reputation grade
C
Peer-relative, A–F
NAIC complaint index
N/A
1.0 = market average; lower is better
Claim denial rate
19.4%
CMS, 1 states
Graded on 1 of 3 measures: claim denials. The score is rescaled across the measures available, so it is not directly comparable with a carrier graded on more of them.
How we calculated this grade →Other C-graded carriers in PlainInsurer's dataset include Liberty Mutual and Aetna (CVS Health), and the closest overall composite score to Highmark BCBSD Inc.'s 58.9 belongs to Sunshine State Health Plan (58.4), each rescaled across the measures that carrier reports.
Highmark BCBSD Inc. is part of the Highmark family, alongside Highmark Health and Highmark Blue Cross Blue Shield West Virginia in PlainInsurer's dataset -- a shared parent doesn't mean shared performance, so check each subsidiary's own record before assuming they behave alike.
Carriers with the same peer-relative reputation grade
| Insurer | Grade |
|---|---|
| Liberty Mutual | C |
| Aetna (CVS Health) | C |
| Allstate Property | C |
| AIG Homeowners | C |
| Allstate Insurance | C |
Carriers with the nearest overall composite score (58.9)
| Insurer | Composite score |
|---|---|
| Sunshine State Health Plan | 58.4 |
| Blue Cross Blue Shield of Texas | 59.5 |
| The Hartford Auto | 58.0 |
| University of Utah Health Insurance Plans | 57.8 |
| Health Net of Arizona, Inc. | 60.0 |
CMS marketplace filing
The reported appeals on this profile come from Delaware (222 filed, 68 overturned).
CMS reports an overturn outcome for 222 of these 222 filed appeals; missing outcomes are excluded from the percentage. These filing totals are not a prediction for an individual appeal. View the CMS source ↗
Highmark BCBSD Inc., part of Highmark, carries a C reputation grade in PlainInsurer's dataset, with a composite score of 58.9 (higher means more consumer friction relative to size). It does not yet carry enough NAIC complaint history for a normalized complaint index.
On the claims side, CMS Transparency-in-Coverage filings show Highmark BCBSD Inc. denied 19.4% of marketplace claims across 1 reporting state - a moderate rate that still varies by plan design and network.
See where Highmark BCBSD Inc. sits against every reporting carrier in the claim-denial rate ranking.
Source: NAIC Consumer Information Source complaint data (2024). Source: CMS Transparency in Coverage PUF (PY2026), cms.gov.
Source: NAIC published complaint index + CMS Transparency in Coverage PY2026 Complaint index, reputation grade and per-state claim denial rates for Highmark BCBSD Inc. · 2024
The full PlainInsurer extract, covering every insurer including Highmark BCBSD Inc., is available as CSV and JSON. Underlying federal data is public domain; see our methodology for the compilation and grading method.
Data: NAIC published complaint index (2024) · CMS Transparency in Coverage PUF PY2026. Not affiliated with NAIC or CMS.
Every figure on PlainInsurer comes directly from NAIC MCAS and CMS Transparency in Coverage data; no editor types in numbers. See our editorial standards or methodology, or report an error. Data current as of 2026-08-11. Grades measure only the published complaint/denial data; we don't recommend any insurer or policy.