Reputation grade
B
Peer-relative, A–F
Insurer profile · NAIC + CMS
Regence BlueCross BlueShield of Utah's complaint record, claim-denial rate and reputation grade, drawn from published NAIC complaint data and CMS Transparency in Coverage.
The verdict
Regence BlueCross BlueShield of Utah earns a B reputation grade - a better-than-average record versus peers, according to CMS Transparency in Coverage filings, 18.4% of its marketplace claims were denied across 1 state.
Reputation grade
B
Peer-relative, A–F
NAIC complaint index
N/A
1.0 = market average; lower is better
Claim denial rate
18.4%
CMS, 1 states
Graded on 1 of 3 measures: claim denials. The score is rescaled across the measures available, so it is not directly comparable with a carrier graded on more of them.
How we calculated this grade →Other B-graded carriers in PlainInsurer's dataset include UnitedHealthcare and Travelers Insurance, and the closest overall composite score to Regence BlueCross BlueShield of Utah's 66.5 belongs to American Family Homeowners (66.4), each rescaled across the measures that carrier reports.
Carriers with the same peer-relative reputation grade
| Insurer | Grade |
|---|---|
| UnitedHealthcare | B |
| Travelers Insurance | B |
| Humana Health | B |
| John Hancock Life | B |
| Openly Insurance | B |
Carriers with the nearest overall composite score (66.5)
| Insurer | Composite score |
|---|---|
| American Family Homeowners | 66.4 |
| Network Health Plan | 65.9 |
| Blue Cross and Blue Shield of Nebraska | 67.6 |
| Florida Health Care Plan, Inc. | 65.4 |
CMS marketplace filing
The reported appeals on this profile come from Utah (487 filed, 60 overturned).
CMS reports an overturn outcome for 487 of these 487 filed appeals; missing outcomes are excluded from the percentage. These filing totals are not a prediction for an individual appeal. View the CMS source ↗
Regence BlueCross BlueShield of Utah carries a B reputation grade in PlainInsurer's dataset, with a composite score of 66.5 (higher means more consumer friction relative to size). It does not yet carry enough NAIC complaint history for a normalized complaint index.
On the claims side, CMS Transparency-in-Coverage filings show Regence BlueCross BlueShield of Utah denied 18.4% of marketplace claims across 1 reporting state - a moderate rate that still varies by plan design and network.
See where Regence BlueCross BlueShield of Utah sits against every reporting carrier in the claim-denial rate ranking.
Source: NAIC Consumer Information Source complaint data (2024). Source: CMS Transparency in Coverage PUF (PY2026), cms.gov.
Source: NAIC published complaint index + CMS Transparency in Coverage PY2026 Complaint index, reputation grade and per-state claim denial rates for Regence BlueCross BlueShield of Utah · 2024
The full PlainInsurer extract, covering every insurer including Regence BlueCross BlueShield of Utah, is available as CSV and JSON. Underlying federal data is public domain; see our methodology for the compilation and grading method.
Data: NAIC published complaint index (2024) · CMS Transparency in Coverage PUF PY2026. Not affiliated with NAIC or CMS.
Every figure on PlainInsurer comes directly from NAIC MCAS and CMS Transparency in Coverage data; no editor types in numbers. See our editorial standards or methodology, or report an error. Data current as of 2026-08-11. Grades measure only the published complaint/denial data; we don't recommend any insurer or policy.