Insurer profile · NAIC + CMS

Regence BlueCross BlueShield of Utah

Regence BlueCross BlueShield of Utah's complaint record, claim-denial rate and reputation grade, drawn from published NAIC complaint data and CMS Transparency in Coverage.

B
Reputation grade
18.4%
Claims denied
1
States (CMS data)

The verdict

Regence BlueCross BlueShield of Utah earns a B reputation grade - a better-than-average record versus peers, according to CMS Transparency in Coverage filings, 18.4% of its marketplace claims were denied across 1 state.

B
reputation grade
18.4%
claims denied (CMS)

Reputation grade

B

Peer-relative, A–F

NAIC complaint index

N/A

1.0 = market average; lower is better

Claim denial rate

18.4%

CMS, 1 states

BBB
Reputation grade B (composite score 66.5) - A=Excellent, F=Failing. Based on NAIC complaint ratios and CMS denial data.

Graded on 1 of 3 measures: claim denials. The score is rescaled across the measures available, so it is not directly comparable with a carrier graded on more of them.

How we calculated this grade →

Other B-graded carriers in PlainInsurer's dataset include UnitedHealthcare and Travelers Insurance, and the closest overall composite score to Regence BlueCross BlueShield of Utah's 66.5 belongs to American Family Homeowners (66.4), each rescaled across the measures that carrier reports.

Other B-graded insurers

Carriers with the same peer-relative reputation grade

Insurer Grade
UnitedHealthcare B
Travelers Insurance B
Humana Health B
John Hancock Life B
Openly Insurance B

Closest composite score to Regence BlueCross BlueShield of Utah

Carriers with the nearest overall composite score (66.5)

Insurer Composite score
American Family Homeowners 66.4
Network Health Plan 65.9
Blue Cross and Blue Shield of Nebraska 67.6
Florida Health Care Plan, Inc. 65.4

CMS marketplace filing

Reported appeal outcomes for Regence BlueCross BlueShield of Utah

487
appeals filed
60
overturned (reported outcomes)
12.3%
of appeals with a reported outcome

The reported appeals on this profile come from Utah (487 filed, 60 overturned).

CMS reports an overturn outcome for 487 of these 487 filed appeals; missing outcomes are excluded from the percentage. These filing totals are not a prediction for an individual appeal. View the CMS source ↗

What the data shows for Regence BlueCross BlueShield of Utah

Regence BlueCross BlueShield of Utah carries a B reputation grade in PlainInsurer's dataset, with a composite score of 66.5 (higher means more consumer friction relative to size). It does not yet carry enough NAIC complaint history for a normalized complaint index.

On the claims side, CMS Transparency-in-Coverage filings show Regence BlueCross BlueShield of Utah denied 18.4% of marketplace claims across 1 reporting state - a moderate rate that still varies by plan design and network.

See where Regence BlueCross BlueShield of Utah sits against every reporting carrier in the claim-denial rate ranking.

Source: NAIC Consumer Information Source complaint data (2024). Source: CMS Transparency in Coverage PUF (PY2026), cms.gov.

Aggregates only, not advice. Full terms on the disclaimer.

Questions about Regence BlueCross BlueShield of Utah

What does Regence BlueCross BlueShield of Utah's grade mean?
Regence BlueCross BlueShield of Utah received a grade of B, indicating a better-than-average record versus peers.
How many complaints does Regence BlueCross BlueShield of Utah have?
NAIC's public bulk data does not include a complaint-volume estimate for Regence BlueCross BlueShield of Utah - the carrier may be new, small, or file under a parent company. Absence of an estimate is missing data, not evidence of zero complaints.
How do I file a complaint against Regence BlueCross BlueShield of Utah?
File against Regence BlueCross BlueShield of Utah through your state's Department of Insurance or the NAIC consumer portal at naic.org.
Is Regence BlueCross BlueShield of Utah a good insurance company?
PlainInsurer's B grade for Regence BlueCross BlueShield of Utah reflects a better-than-average record versus peers relative to peers on published complaint and denial data.
What types of insurance does Regence BlueCross BlueShield of Utah offer?
Detailed line-of-business data isn't currently available for Regence BlueCross BlueShield of Utah. The carrier is licensed in 0 states.

Source: NAIC published complaint index + CMS Transparency in Coverage PY2026 Complaint index, reputation grade and per-state claim denial rates for Regence BlueCross BlueShield of Utah · 2024

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The full PlainInsurer extract, covering every insurer including Regence BlueCross BlueShield of Utah, is available as CSV and JSON. Underlying federal data is public domain; see our methodology for the compilation and grading method.

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Data: NAIC published complaint index (2024) · CMS Transparency in Coverage PUF PY2026. Not affiliated with NAIC or CMS.

Every figure on PlainInsurer comes directly from NAIC MCAS and CMS Transparency in Coverage data; no editor types in numbers. See our editorial standards or methodology, or report an error. Data current as of 2026-08-11. Grades measure only the published complaint/denial data; we don't recommend any insurer or policy.