Insurer profile · NAIC + CMS

Sendero Health Plans, Inc.

Sendero Health Plans, Inc.'s complaint record, claim-denial rate and reputation grade, drawn from published NAIC complaint data and CMS Transparency in Coverage.

D
Reputation grade
22.5%
Claims denied
1
States (CMS data)

The verdict

Sendero Health Plans, Inc. earns a D reputation grade - a worse-than-average record versus peers, according to CMS Transparency in Coverage filings, 22.5% of its marketplace claims were denied across 1 state.

D
reputation grade
22.5%
claims denied (CMS)

Reputation grade

D

Peer-relative, A–F

NAIC complaint index

N/A

1.0 = market average; lower is better

Claim denial rate

22.5%

CMS, 1 states

DDD
Reputation grade D (composite score 42.7) - A=Excellent, F=Failing. Based on NAIC complaint ratios and CMS denial data.

Graded on 1 of 3 measures: claim denials. The score is rescaled across the measures available, so it is not directly comparable with a carrier graded on more of them.

How we calculated this grade →

Other D-graded carriers in PlainInsurer's dataset include Globe Life and Primerica Life Insurance, and the closest overall composite score to Sendero Health Plans, Inc.'s 42.7 belongs to CareFirst BCBS (42.8), each rescaled across the measures that carrier reports.

Other D-graded insurers

Carriers with the same peer-relative reputation grade

Insurer Grade
Globe Life D
Primerica Life Insurance D
Liberty Mutual Homeowners D
GEICO D
Farmers Insurance D

Closest composite score to Sendero Health Plans, Inc.

Carriers with the nearest overall composite score (42.7)

Insurer Composite score
CareFirst BCBS 42.8
Molina Healthcare of South Carolina, Inc 43.2
Medica Central Insurance Company 42.2

What the data shows for Sendero Health Plans, Inc.

Sendero Health Plans, Inc. carries a D reputation grade in PlainInsurer's dataset, with a composite score of 42.7 (higher means more consumer friction relative to size). It does not yet carry enough NAIC complaint history for a normalized complaint index.

On the claims side, CMS Transparency-in-Coverage filings show Sendero Health Plans, Inc. denied 22.5% of marketplace claims across 1 reporting state - an elevated rate that warrants checking the plan's appeal-success record before enrolling.

See where Sendero Health Plans, Inc. sits against every reporting carrier in the claim-denial rate ranking.

Source: NAIC Consumer Information Source complaint data (2024). Source: CMS Transparency in Coverage PUF (PY2026), cms.gov.

Aggregates only, not advice. Full terms on the disclaimer.

Questions about Sendero Health Plans, Inc.

What does Sendero Health Plans, Inc.'s grade mean?
Sendero Health Plans, Inc. received a grade of D, indicating a worse-than-average record versus peers.
How many complaints does Sendero Health Plans, Inc. have?
NAIC's public bulk data does not include a complaint-volume estimate for Sendero Health Plans, Inc. - the carrier may be new, small, or file under a parent company. Absence of an estimate is missing data, not evidence of zero complaints.
How do I file a complaint against Sendero Health Plans, Inc.?
File against Sendero Health Plans, Inc. through your state's Department of Insurance or the NAIC consumer portal at naic.org.
Is Sendero Health Plans, Inc. a good insurance company?
PlainInsurer's D grade for Sendero Health Plans, Inc. reflects a worse-than-average record versus peers relative to peers on published complaint and denial data.
What types of insurance does Sendero Health Plans, Inc. offer?
Detailed line-of-business data isn't currently available for Sendero Health Plans, Inc.. The carrier is licensed in 0 states.

Source: NAIC published complaint index + CMS Transparency in Coverage PY2026 Complaint index, reputation grade and per-state claim denial rates for Sendero Health Plans, Inc. · 2024

Share, download, and related pages for Sendero Health Plans

Download the data behind this page

The full PlainInsurer extract, covering every insurer including Sendero Health Plans, Inc., is available as CSV and JSON. Underlying federal data is public domain; see our methodology for the compilation and grading method.

Embed this widget

Paste to embed a live-linked card.

Data: NAIC published complaint index (2024) · CMS Transparency in Coverage PUF PY2026. Not affiliated with NAIC or CMS.

Every figure on PlainInsurer comes directly from NAIC MCAS and CMS Transparency in Coverage data; no editor types in numbers. See our editorial standards or methodology, or report an error. Data current as of 2026-08-11. Grades measure only the published complaint/denial data; we don't recommend any insurer or policy.