Reputation grade
B
Peer-relative, A–F
Insurer profile · NAIC + CMS
Celtic Insurance Company
Celtic Insurance Company's complaint record, claim-denial rate and reputation grade, drawn from published NAIC complaint data and CMS Transparency in Coverage.
- B
- Reputation grade
- 13.5%
- Claims denied
- 10
- States (CMS data)
The verdict
Celtic Insurance Company earns a B reputation grade — a better-than-average record versus peers, CMS records show 13.5% of its marketplace claims denied across 10 states.
- B
- reputation grade
- 13.5%
- claims denied (CMS)
Grades are peer-relative within PlainInsurer's dataset. A high complaint ratio is not proof of wrongdoing — larger insurers draw more complaints by volume, which the index normalises.
NAIC complaint data Grade B CMS denial data · 10 states 0 states
NAIC complaint index
N/A
1.0 = market average; lower is better
Claim denial rate
13.5%
CMS, 10 states
Reputation grade B (composite score 72.3) — A=Excellent, F=Failing. Based on NAIC complaint ratios and CMS denial data.
Celtic Insurance Company — claim denial rate by state
Marketplace claims denied, by state (states with ≥100 claims on file)
- NC
NC: 20.7% denied (1,861 of 9,006 claims)
20.7 % of claims denied
- OK
OK: 19.6% denied (205,374 of 1,049,656 claims)
19.6 % of claims denied
- AL
AL: 17.8% denied (174,013 of 979,497 claims)
17.8 % of claims denied
- TN
TN: 16.0% denied (1,028,432 of 6,425,902 claims)
16 % of claims denied
- IL
IL: 14.6% denied (299,109 of 2,044,088 claims)
14.6 % of claims denied
- KS
KS: 14.1% denied (551,534 of 3,898,158 claims)
14.1 % of claims denied
- MO
MO: 14.0% denied (836,076 of 5,990,482 claims)
14 % of claims denied
- NH
NH: 12.9% denied (97,262 of 755,341 claims)
12.9 % of claims denied
- AR
AR: 12.4% denied (779,924 of 6,312,329 claims)
12.4 % of claims denied
- TX
TX: 12.2% denied (2,422,206 of 19,905,468 claims)
12.2 % of claims denied
What this shows Denial rates vary by state plan and network. Across 10 reporting states, Celtic Insurance Company denied 13.5% of marketplace claims on average.
What the data shows for Celtic Insurance Company
Celtic Insurance Company carries a B reputation grade in PlainInsurer's dataset, with a composite score of 72.3 (higher means more consumer friction relative to size). It does not yet carry enough NAIC complaint history for a normalized complaint index.
On the claims side, CMS Transparency-in-Coverage filings show Celtic Insurance Company denied 13.5% of marketplace claims across 10 reporting states — a moderate rate that still varies by plan design and network.
The practical implication: complaint and denial data give a comparative view of how Celtic Insurance Company treats policyholders relative to peers, but they cannot predict your individual claim experience. Compare the grade against named alternatives in your state, and weigh price, coverage terms and state licensing before any purchase. Source: NAIC Consumer Information Source complaint data (2024). Source: CMS Transparency in Coverage PUF (PY2025), cms.gov.
Use this data wisely. Complaint and denial figures reflect regulatory filings, not individual claim outcomes. A high complaint ratio is not proof of illegal behaviour. This page is informational and is not financial, legal, or insurance advice — verify coverage decisions with your insurer or a licensed agent.
Frequently asked questions
What does Celtic Insurance Company's grade mean?
Celtic Insurance Company received a grade of B, indicating a better-than-average record versus peers. PlainInsurer grades insurers on a curve relative to the ~200 carriers in our dataset, using the NAIC complaint index (normalized by premium volume), CMS claim denial rates, and Medicare Advantage prior-authorization data where available.
How many complaints does Celtic Insurance Company have?
Celtic Insurance Company has 0 confirmed complaints on record across 0 states, based on published NAIC complaint data. Raw counts favour smaller insurers — PlainInsurer uses the complaint index (complaints relative to premium volume, where 1.0 is the market average) to compare carriers fairly.
How do I file a complaint against Celtic Insurance Company?
Contact your state's Department of Insurance — every state has an insurance commissioner's office that accepts consumer complaints online, by phone, or by mail. The NAIC also runs a central complaint portal at naic.org. Document your policy number, claim number, dates, and the specific issue before filing.
Is Celtic Insurance Company a good insurance company?
It depends on your coverage needs, state, and budget. PlainInsurer's B grade reflects a better-than-average record versus peers relative to peers. Always compare quotes from multiple carriers and check complaint data for your specific state and line of coverage.
What types of insurance does Celtic Insurance Company offer?
Detailed line-of-business data isn't currently available for Celtic Insurance Company. The carrier is licensed in 0 states.
What to do with this
How to act on Celtic Insurance Company's complaint and denial record.
- Compare this carrier side-by-side with another before you buy. Compare insurers
- See how every insurer in your state ranks on complaints and denials. Browse by state
- Denied a claim? Learn the internal and external appeal process. Appeal a denial
Complaint ratios normalise by premium volume so larger carriers are not penalised for writing more policies.
Source: NAIC published complaint index + CMS Transparency in Coverage PY2025 Complaint index, reputation grade and per-state claim denial rates for Celtic Insurance Company · 2024 NAIC complaint index aggregates state-DOI consumer complaints, normalized against premium volume (1.0 = market average). Denial rates from CMS Transparency in Coverage PY2025. Reputation grade is PlainInsurer's peer-relative methodology applied to this public data.
Data: NAIC published complaint index (2024) · CMS Transparency in Coverage PUF PY2025. Not affiliated with NAIC or CMS. Read our methodology.