Reputation grade
F
Peer-relative, A–F
Insurer profile · NAIC + CMS
Community First Insurance Plans
Community First Insurance Plans's complaint record, claim-denial rate and reputation grade, drawn from published NAIC complaint data and CMS Transparency in Coverage.
- F
- Reputation grade
- 32.5%
- Claims denied
- 1
- States (CMS data)
The verdict
Community First Insurance Plans earns a F reputation grade - a significantly worse record than peers, according to CMS Transparency in Coverage filings, 32.5% of its marketplace claims were denied across 1 state.
- F
- reputation grade
- 32.5%
- claims denied (CMS)
NAIC complaint index
N/A
1.0 = market average; lower is better
Claim denial rate
32.5%
CMS, 1 states
Graded on 1 of 3 measures: claim denials. The score is rescaled across the measures available, so it is not directly comparable with a carrier graded on more of them.
How we calculated this grade →Other F-graded carriers in PlainInsurer's dataset include Kemper Auto and Root Insurance, and the closest overall composite score to Community First Insurance Plans's 8.1 belongs to UnitedHealthcare of Ohio, Inc. (7.6), each rescaled across the measures that carrier reports.
Other F-graded insurers
Carriers with the same peer-relative reputation grade
| Insurer | Grade |
|---|---|
| Kemper Auto | F |
| Root Insurance | F |
| Dairyland Insurance (Sentry) | F |
| Hippo Insurance | F |
| Esurance (Allstate) | F |
Closest composite score to Community First Insurance Plans
Carriers with the nearest overall composite score (8.1)
| Insurer | Composite score |
|---|---|
| UnitedHealthcare of Ohio, Inc. | 7.6 |
| UnitedHealthcare of Oklahoma, Inc. | 7.0 |
| Ambetter (Centene) | 6.8 |
| Oscar Health Plan, Inc. | 9.7 |
What the data shows for Community First Insurance Plans
Community First Insurance Plans carries a F reputation grade in PlainInsurer's dataset, with a composite score of 8.1 (higher means more consumer friction relative to size). It does not yet carry enough NAIC complaint history for a normalized complaint index.
On the claims side, CMS Transparency-in-Coverage filings show Community First Insurance Plans denied 32.5% of marketplace claims across 1 reporting state - an elevated rate that warrants checking the plan's appeal-success record before enrolling.
See where Community First Insurance Plans sits against every reporting carrier in the claim-denial rate ranking.
Source: NAIC Consumer Information Source complaint data (2024). Source: CMS Transparency in Coverage PUF (PY2026), cms.gov.
Aggregates only, not advice. Full terms on the disclaimer.
Questions about Community First Insurance Plans
What does Community First Insurance Plans's grade mean?
Community First Insurance Plans received a grade of F, indicating a significantly worse record than peers.
How many complaints does Community First Insurance Plans have?
NAIC's public bulk data does not include a complaint-volume estimate for Community First Insurance Plans - the carrier may be new, small, or file under a parent company. Absence of an estimate is missing data, not evidence of zero complaints.
How do I file a complaint against Community First Insurance Plans?
File against Community First Insurance Plans through your state's Department of Insurance or the NAIC consumer portal at naic.org.
Is Community First Insurance Plans a good insurance company?
PlainInsurer's F grade for Community First Insurance Plans reflects a significantly worse record than peers relative to peers on published complaint and denial data.
What types of insurance does Community First Insurance Plans offer?
Detailed line-of-business data isn't currently available for Community First Insurance Plans. The carrier is licensed in 0 states.
Source: NAIC published complaint index + CMS Transparency in Coverage PY2026 Complaint index, reputation grade and per-state claim denial rates for Community First Insurance Plans · 2024
Share, download, and related pages for Community First Insurance Plans
Download the data behind this page
The full PlainInsurer extract, covering every insurer including Community First Insurance Plans, is available as CSV and JSON. Underlying federal data is public domain; see our methodology for the compilation and grading method.
Data: NAIC published complaint index (2024) · CMS Transparency in Coverage PUF PY2026. Not affiliated with NAIC or CMS.
Every figure on PlainInsurer comes directly from NAIC MCAS and CMS Transparency in Coverage data; no editor types in numbers. See our editorial standards or methodology, or report an error. Data current as of 2026-08-11. Grades measure only the published complaint/denial data; we don't recommend any insurer or policy.