Insurer profile · Kemper · NAIC + CMS

Infinity P&C (Kemper)

Name: Infinity P&C (Kemper) Insurance Complaint & Denial Data
Creator: PlainInsurer
License: https://creativecommons.org/publicdomain/zero/1.0

Infinity P&C (Kemper)'s complaint record, claim-denial rate and reputation grade, drawn from published NAIC complaint data and CMS Transparency in Coverage.

Compiled by PlainInsurer, Public-data reference publisher · August 11, 2026

F
Reputation grade: 3.01
Complaint index: 13
States active

The verdict

Infinity P&C (Kemper) earns a F reputation grade - a significantly worse record than peers, according to the NAIC's published complaint index, its ratio runs 3.01, above the 1.0 market average.

F
reputation grade: 3.01
NAIC complaint index

Reputation grade F (composite score 0.0) - A=Excellent, F=Failing. Based on NAIC complaint ratios and CMS denial data.

Graded on 1 of 3 measures: NAIC complaints. The score is rescaled across the measures available, so it is not directly comparable with a carrier graded on more of them.

How we calculated this grade →

NAIC CIS filing desk

NAIC 11770 F · 0.0

GRADE-F · INDEX-HOT · DENIAL-NONE · RANK-WORST · PHOTO-FINISH · LINES-1 · BOOK-RICH

GRADE-F F · 0.0
INDEX-HOT 3.01
DENIAL-NONE No CMS file
RANK-WORST #71/72
PHOTO-FINISH Heritage Property &… · F
LINES-1 1 line
BOOK-RICH 6/7 fields

Nearest complaint-index peer: Heritage Property & Casualty (±0.03 index pts)

Instrument codes from this carrier’s NAIC Consumer Information Source filing: grade band, complaint index, CMS denial band, corpus rank, photo-finish peer, line book, and field completeness. Not an official NAIC rating.

Complaint-index neighbourhood around Infinity P&C (Kemper)

Quietest and hottest poles plus nearest index peers, not a full NAIC corpus board reprint.

Northwestern Mutual… · quietest

0
SafeAuto (Kemper) · near

3
Universal Property &… · near

3
Root Insurance · near

3
Heritage Property &… · near

3
Infinity P&C (Kemper) · this carrier

3
Gainsco Insurance · hottest

4

What this shows According to PlainInsurer's dataset, Infinity P&C (Kemper) has a lower (better) NAIC complaint index than 1% of the 72 rated insurers it tracks and ranks #20 of 21 carriers by complaint ratio in Auto Insurance.

Best in data

0
Market avg

1
Infinity P&C (Kemper

3
Worst in data

4

What this shows Infinity P&C (Kemper)'s complaint index of 3.01 is 201% above the 1.0 market average for a carrier of its size.

Infinity P&C (Kemper) vs. the full rated-insurer dataset

301% 1st percentile more affordable than 1% of 72 rated insurers

Each bar is a band; taller bars hold more rated insurers. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.

Source NAIC published complaint index (2024) · 2024

Scale vs. complaint-adjusted score

NAIC complaint counts with PlainInsurer composite scores (multi-vintage: NAIC MCAS + CMS TiC/MA when present), 72 rated insurers

Complaint record by line of business

Line	Est. complaints	Complaint index	States active
Auto Insurance	~4,853	3.01	13

Auto insurance market share

Private-passenger-auto ranking by written premium, NAIC 2024

#17

Market share

0.82%

Written premiums

$2,961.55M

See the full market-share ranking →

What the NAIC filing desk shows for Infinity P&C (Kemper)

According to PlainInsurer's dataset, Infinity P&C (Kemper) has a lower (better) NAIC complaint index than 1% of the 72 rated insurers it tracks and ranks #20 of 21 carriers by complaint ratio in Auto Insurance.

Infinity P&C (Kemper) is outside the CMS marketplace file, but the claim-denial rate ranking shows what that data reports for the carriers it does cover. How complaint indexes place Infinity P&C (Kemper).

Nationwide insurers with similar scores or complaint volume

Two corpus-wide peer sets for Infinity P&C (Kemper): nearest national-scale carriers by composite score and by NAIC complaint volume. These are cross-market neighborhoods, not the corporate-family list or same-grade chips above.

Similar composite score

Nearest carriers by composite score (0.0 here). Floored at 50+ complaints and 5+ states.

Direct General (Allstate) 0.0 Gainsco Insurance 0.0 Root Insurance 0.0 Universal Property & Casualty 0.0

Similar complaint volume

Nearest carriers by NAIC complaint count (4,853 here). Deduped against the score peers so the two sets stay distinct.

Oscar Health 4,758 complaints John Hancock Life 4,573 complaints Humana Health 5,175 complaints Travelers Insurance 5,378 complaints

Aggregates only, not advice. Full terms on the disclaimer.

Infinity P&C (Kemper) is part of the Kemper family, alongside Kemper Auto and SafeAuto (Kemper) in PlainInsurer's dataset -- a shared parent doesn't mean shared performance, so check each subsidiary's own record before assuming they behave alike.

Questions about Infinity P&C (Kemper)

What does Infinity P&C (Kemper)'s grade mean?

Infinity P&C (Kemper) received a grade of F, indicating a significantly worse record than peers.

How many complaints does Infinity P&C (Kemper) have?

PlainInsurer estimates Infinity P&C (Kemper)'s complaint volume at roughly 4,853 across 13 states, derived from its published NAIC complaint index and market footprint (NAIC does not release exact per-company complaint counts via public bulk data).

How do I file a complaint against Infinity P&C (Kemper)?

File against Infinity P&C (Kemper) through your state's Department of Insurance or the NAIC consumer portal at naic.org.

Is Infinity P&C (Kemper) a good insurance company?

PlainInsurer's F grade for Infinity P&C (Kemper) reflects a significantly worse record than peers relative to peers on published complaint and denial data.

What types of insurance does Infinity P&C (Kemper) offer?

Based on NAIC filing data, Infinity P&C (Kemper) reports activity in 1 line of business: Auto Insurance. Availability varies by state.

Verify Infinity P&C (Kemper)

Infinity P&C (Kemper) is filed with the NAIC under company number 11770. Search that number directly in the NAIC's own public consumer-information tool to cross-check this page against the primary source.

Verify on NAIC Consumer Information Source

Source: NAIC published complaint index data Complaint index, reputation grade for Infinity P&C (Kemper) · 2024 Accessed 2026-03-29

Share, download, and related pages for Infinity P&C (Kemper)

Download the data behind this page

The full PlainInsurer extract, covering every insurer including Infinity P&C (Kemper), is available as CSV and JSON. Underlying federal data is public domain; see our methodology for the compilation and grading method.

Complaint-index dataset Download CSV Download JSON Read the data documentation

Data: NAIC published complaint index (2024). Not affiliated with NAIC or CMS.

Every figure on PlainInsurer comes directly from NAIC MCAS and CMS Transparency in Coverage data; no editor types in numbers. See our editorial standards or methodology, or report an error. Data current as of 2026-08-11. Grades measure only the published complaint/denial data; we don't recommend any insurer or policy.

Infinity P&C (Kemper)

Complaint-index neighbourhood around Infinity P&C (Kemper)