Reputation grade
A
Peer-relative, A–F
Insurer profile · Elevance Health · NAIC + CMS
Matthew Thornton Hlth Plan(Anthem BCBS)
Matthew Thornton Hlth Plan(Anthem BCBS)'s complaint record, claim-denial rate and reputation grade, drawn from published NAIC complaint data and CMS Transparency in Coverage.
- A
- Reputation grade
- 8.0%
- Claims denied
- 1
- States (CMS data)
The verdict
Matthew Thornton Hlth Plan(Anthem BCBS) earns a A reputation grade - far fewer consumer problems than peers of its size, according to CMS Transparency in Coverage filings, 8.0% of its marketplace claims were denied across 1 state.
- A
- reputation grade
- 8.0%
- claims denied (CMS)
NAIC complaint index
N/A
1.0 = market average; lower is better
Claim denial rate
8.0%
CMS, 1 states
Graded on 1 of 3 measures: claim denials. The score is rescaled across the measures available, so it is not directly comparable with a carrier graded on more of them.
How we calculated this grade →Other A-graded carriers in PlainInsurer's dataset include Lincoln National Life and Principal Financial, and the closest overall composite score to Matthew Thornton Hlth Plan(Anthem BCBS)'s 95.7 belongs to Quartz Health Benefit Plans Corporation (95.7), each rescaled across the measures that carrier reports.
Matthew Thornton Hlth Plan(Anthem BCBS) is part of the Elevance Health family, alongside Anthem / Elevance Health, Anthem Ins Companies Inc(Anthem BCBS), Community Insurance Company(Anthem BCBS), Healthy Alliance Life Co(Anthem BCBS), and 1 more in PlainInsurer's dataset -- a shared parent doesn't mean shared performance, so check each subsidiary's own record before assuming they behave alike.
Other A-graded insurers
Carriers with the same peer-relative reputation grade
| Insurer | Grade |
|---|---|
| Lincoln National Life | A |
| Principal Financial | A |
| TIAA Life | A |
| Mutual of Omaha | A |
| USAA Homeowners | A |
Closest composite score to Matthew Thornton Hlth Plan(Anthem BCBS)
Carriers with the nearest overall composite score (95.7)
| Insurer | Composite score |
|---|---|
| Quartz Health Benefit Plans Corporation | 95.7 |
| Providence Health Plan | 95.1 |
| Kaiser Foundation Health Plan, Inc. | 96.8 |
| Priority Health | 94.1 |
| HealthPartners Insurance Company | 97.8 |
CMS marketplace filing
Reported appeal outcomes for Matthew Thornton Hlth Plan(Anthem BCBS)
396
appeals filed
166
overturned (reported outcomes)
41.9%
of appeals with a reported outcome
The reported appeals on this profile come from New Hampshire (396 filed, 166 overturned).
CMS reports an overturn outcome for 396 of these 396 filed appeals; missing outcomes are excluded from the percentage. These filing totals are not a prediction for an individual appeal. View the CMS source ↗
What the data shows for Matthew Thornton Hlth Plan(Anthem BCBS)
Matthew Thornton Hlth Plan(Anthem BCBS), part of Elevance Health, carries a A reputation grade in PlainInsurer's dataset, with a composite score of 95.7 (higher means more consumer friction relative to size). It does not yet carry enough NAIC complaint history for a normalized complaint index.
On the claims side, CMS Transparency-in-Coverage filings show Matthew Thornton Hlth Plan(Anthem BCBS) denied 8.0% of marketplace claims across 1 reporting state - a moderate rate that still varies by plan design and network.
See where Matthew Thornton Hlth Plan(Anthem BCBS) sits against every reporting carrier in the claim-denial rate ranking.
Source: NAIC Consumer Information Source complaint data (2024). Source: CMS Transparency in Coverage PUF (PY2026), cms.gov.
Aggregates only, not advice. Full terms on the disclaimer.
Questions about Matthew Thornton Hlth Plan(Anthem BCBS)
What does Matthew Thornton Hlth Plan(Anthem BCBS)'s grade mean?
Matthew Thornton Hlth Plan(Anthem BCBS) received a grade of A, indicating far fewer consumer problems than peers of its size.
How many complaints does Matthew Thornton Hlth Plan(Anthem BCBS) have?
NAIC's public bulk data does not include a complaint-volume estimate for Matthew Thornton Hlth Plan(Anthem BCBS) - the carrier may be new, small, or file under a parent company. Absence of an estimate is missing data, not evidence of zero complaints.
How do I file a complaint against Matthew Thornton Hlth Plan(Anthem BCBS)?
File against Matthew Thornton Hlth Plan(Anthem BCBS) through your state's Department of Insurance or the NAIC consumer portal at naic.org.
Is Matthew Thornton Hlth Plan(Anthem BCBS) a good insurance company?
PlainInsurer's A grade for Matthew Thornton Hlth Plan(Anthem BCBS) reflects far fewer consumer problems than peers of its size relative to peers on published complaint and denial data.
What types of insurance does Matthew Thornton Hlth Plan(Anthem BCBS) offer?
Detailed line-of-business data isn't currently available for Matthew Thornton Hlth Plan(Anthem BCBS). The carrier is licensed in 0 states.
Source: NAIC published complaint index + CMS Transparency in Coverage PY2026 Complaint index, reputation grade and per-state claim denial rates for Matthew Thornton Hlth Plan(Anthem BCBS) · 2024
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Download the data behind this page
The full PlainInsurer extract, covering every insurer including Matthew Thornton Hlth Plan(Anthem BCBS), is available as CSV and JSON. Underlying federal data is public domain; see our methodology for the compilation and grading method.
Data: NAIC published complaint index (2024) · CMS Transparency in Coverage PUF PY2026. Not affiliated with NAIC or CMS.
Every figure on PlainInsurer comes directly from NAIC MCAS and CMS Transparency in Coverage data; no editor types in numbers. See our editorial standards or methodology, or report an error. Data current as of 2026-08-11. Grades measure only the published complaint/denial data; we don't recommend any insurer or policy.