Reputation grade
C
Peer-relative, A–F
Insurer profile · NAIC + CMS
Blue Cross and Blue Shield of Kansas City
Blue Cross and Blue Shield of Kansas City's complaint record, claim-denial rate and reputation grade, drawn from published NAIC complaint data and CMS Transparency in Coverage.
- C
- Reputation grade
- 22.0%
- Claims denied
- 2
- States (CMS data)
The verdict
Blue Cross and Blue Shield of Kansas City earns a C reputation grade - a record near the industry median, according to CMS Transparency in Coverage filings, 22.0% of its marketplace claims were denied across 2 states.
- C
- reputation grade
- 22.0%
- claims denied (CMS)
NAIC complaint index
N/A
1.0 = market average; lower is better
Claim denial rate
22.0%
CMS, 2 states
Graded on 1 of 3 measures: claim denials. The score is rescaled across the measures available, so it is not directly comparable with a carrier graded on more of them.
How we calculated this grade →Other C-graded carriers in PlainInsurer's dataset include Liberty Mutual and Aetna (CVS Health), and the closest overall composite score to Blue Cross and Blue Shield of Kansas City's 46.5 belongs to Oscar Insurance Corporation of Ohio (45.9), each rescaled across the measures that carrier reports.
Other C-graded insurers
Carriers with the same peer-relative reputation grade
| Insurer | Grade |
|---|---|
| Liberty Mutual | C |
| Aetna (CVS Health) | C |
| Allstate Property | C |
| AIG Homeowners | C |
| Allstate Insurance | C |
Closest composite score to Blue Cross and Blue Shield of Kansas City
Carriers with the nearest overall composite score (46.5)
| Insurer | Composite score |
|---|---|
| Oscar Insurance Corporation of Ohio | 45.9 |
| Aetna Life Insurance Company | 47.6 |
| Cigna HealthCare of Arizona, Inc | 48.1 |
Among states with enough reported claims to compare, Blue Cross and Blue Shield of Kansas City's highest marketplace denial rates in this dataset are in Missouri (22.1%) and Kansas (21.8%). State-level rates reflect the specific plans Blue Cross and Blue Shield of Kansas City offers there and how each state's regulators and utilization-review rules apply, not necessarily the carrier's national practice.
CMS marketplace filing
Reported appeal outcomes for Blue Cross and Blue Shield of Kansas City
135
appeals filed
47
overturned (reported outcomes)
34.8%
of appeals with a reported outcome
The largest state samples are Missouri (91 filed, 30 overturned) and Kansas (44 filed, 17 overturned); 2 states contribute to the profile total.
CMS reports an overturn outcome for 135 of these 135 filed appeals; missing outcomes are excluded from the percentage. These filing totals are not a prediction for an individual appeal. View the CMS source ↗
What the data shows for Blue Cross and Blue Shield of Kansas City
Blue Cross and Blue Shield of Kansas City carries a C reputation grade in PlainInsurer's dataset, with a composite score of 46.5 (higher means more consumer friction relative to size). It does not yet carry enough NAIC complaint history for a normalized complaint index.
On the claims side, CMS Transparency-in-Coverage filings show Blue Cross and Blue Shield of Kansas City denied 22.0% of marketplace claims across 2 reporting states - an elevated rate that warrants checking the plan's appeal-success record before enrolling.
See where Blue Cross and Blue Shield of Kansas City sits against every reporting carrier in the claim-denial rate ranking.
Source: NAIC Consumer Information Source complaint data (2024). Source: CMS Transparency in Coverage PUF (PY2026), cms.gov.
Aggregates only, not advice. Full terms on the disclaimer.
Questions about Blue Cross and Blue Shield of Kansas City
What does Blue Cross and Blue Shield of Kansas City's grade mean?
Blue Cross and Blue Shield of Kansas City received a grade of C, indicating a record near the industry median.
How many complaints does Blue Cross and Blue Shield of Kansas City have?
NAIC's public bulk data does not include a complaint-volume estimate for Blue Cross and Blue Shield of Kansas City - the carrier may be new, small, or file under a parent company. Absence of an estimate is missing data, not evidence of zero complaints.
How do I file a complaint against Blue Cross and Blue Shield of Kansas City?
File against Blue Cross and Blue Shield of Kansas City through your state's Department of Insurance or the NAIC consumer portal at naic.org.
Is Blue Cross and Blue Shield of Kansas City a good insurance company?
PlainInsurer's C grade for Blue Cross and Blue Shield of Kansas City reflects a record near the industry median relative to peers on published complaint and denial data.
What types of insurance does Blue Cross and Blue Shield of Kansas City offer?
Detailed line-of-business data isn't currently available for Blue Cross and Blue Shield of Kansas City. The carrier is licensed in 0 states.
Source: NAIC published complaint index + CMS Transparency in Coverage PY2026 Complaint index, reputation grade and per-state claim denial rates for Blue Cross and Blue Shield of Kansas City · 2024
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Download the data behind this page
The full PlainInsurer extract, covering every insurer including Blue Cross and Blue Shield of Kansas City, is available as CSV and JSON. Underlying federal data is public domain; see our methodology for the compilation and grading method.
Data: NAIC published complaint index (2024) · CMS Transparency in Coverage PUF PY2026. Not affiliated with NAIC or CMS.
Every figure on PlainInsurer comes directly from NAIC MCAS and CMS Transparency in Coverage data; no editor types in numbers. See our editorial standards or methodology, or report an error. Data current as of 2026-08-11. Grades measure only the published complaint/denial data; we don't recommend any insurer or policy.