Insurer profile · NAIC + CMS

Chorus Community Health Plans

Chorus Community Health Plans's complaint record, claim-denial rate and reputation grade, drawn from published NAIC complaint data and CMS Transparency in Coverage.

A
Reputation grade
9.9%
Claims denied
1
States (CMS data)

The verdict

Chorus Community Health Plans earns a A reputation grade - far fewer consumer problems than peers of its size, according to CMS Transparency in Coverage filings, 9.9% of its marketplace claims were denied across 1 state.

A
reputation grade
9.9%
claims denied (CMS)

Reputation grade

A

Peer-relative, A–F

NAIC complaint index

N/A

1.0 = market average; lower is better

Claim denial rate

9.9%

CMS, 1 states

AAA
Reputation grade A (composite score 91.9) - A=Excellent, F=Failing. Based on NAIC complaint ratios and CMS denial data.

Graded on 1 of 3 measures: claim denials. The score is rescaled across the measures available, so it is not directly comparable with a carrier graded on more of them.

How we calculated this grade →

Other A-graded carriers in PlainInsurer's dataset include Lincoln National Life and Principal Financial, and the closest overall composite score to Chorus Community Health Plans's 91.9 belongs to Group Health Cooperative of South Central Wisconsin (92.3), each rescaled across the measures that carrier reports.

Other A-graded insurers

Carriers with the same peer-relative reputation grade

Insurer Grade
Lincoln National Life A
Principal Financial A
TIAA Life A
Mutual of Omaha A
USAA Homeowners A

Closest composite score to Chorus Community Health Plans

Carriers with the nearest overall composite score (91.9)

Insurer Composite score
Group Health Cooperative of South Central Wisconsin 92.3
Healthy Alliance Life Co(Anthem BCBS) 91.4
Capital Health Plan 92.6
Northwestern Mutual Life 90.8
Kaiser Foundation Healthplan of the NW 93.5

These claim figures are from plan year 2025, not 2026. Chorus Community Health Plans does not appear in the CMS Transparency in Coverage file for plan year 2026, so the most recent figures CMS has published for this insurer are the ones shown here. Illinois carriers left that file when the state moved to its own health-insurance marketplace for 2026; other insurers stop appearing when they exit the individual marketplace. The numbers below are unchanged and still describe the period they cover. They are simply not current-year, and are excluded from every national and state average on this site. See our methodology.

CMS marketplace filing

Reported appeal outcomes for Chorus Community Health Plans

320
appeals filed
154
overturned (reported outcomes)
48.1%
of appeals with a reported outcome

The reported appeals on this profile come from Wisconsin (320 filed, 154 overturned).

CMS reports an overturn outcome for 320 of these 320 filed appeals; missing outcomes are excluded from the percentage. These filing totals are not a prediction for an individual appeal. View the CMS source ↗

What the data shows for Chorus Community Health Plans

Chorus Community Health Plans carries a A reputation grade in PlainInsurer's dataset, with a composite score of 91.9 (higher means more consumer friction relative to size). It does not yet carry enough NAIC complaint history for a normalized complaint index.

On the claims side, CMS Transparency-in-Coverage filings show Chorus Community Health Plans denied 9.9% of marketplace claims across 1 reporting state - a moderate rate that still varies by plan design and network.

See where Chorus Community Health Plans sits against every reporting carrier in the claim-denial rate ranking.

Source: NAIC Consumer Information Source complaint data (2024). Source: CMS Transparency in Coverage PUF (PY2025), cms.gov.

Aggregates only, not advice. Full terms on the disclaimer.

Questions about Chorus Community Health Plans

What does Chorus Community Health Plans's grade mean?
Chorus Community Health Plans received a grade of A, indicating far fewer consumer problems than peers of its size.
How many complaints does Chorus Community Health Plans have?
NAIC's public bulk data does not include a complaint-volume estimate for Chorus Community Health Plans - the carrier may be new, small, or file under a parent company. Absence of an estimate is missing data, not evidence of zero complaints.
How do I file a complaint against Chorus Community Health Plans?
File against Chorus Community Health Plans through your state's Department of Insurance or the NAIC consumer portal at naic.org.
Is Chorus Community Health Plans a good insurance company?
PlainInsurer's A grade for Chorus Community Health Plans reflects far fewer consumer problems than peers of its size relative to peers on published complaint and denial data.
What types of insurance does Chorus Community Health Plans offer?
Detailed line-of-business data isn't currently available for Chorus Community Health Plans. The carrier is licensed in 0 states.

Source: NAIC published complaint index + CMS Transparency in Coverage PY2025 Complaint index, reputation grade and per-state claim denial rates for Chorus Community Health Plans · 2024

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The full PlainInsurer extract, covering every insurer including Chorus Community Health Plans, is available as CSV and JSON. Underlying federal data is public domain; see our methodology for the compilation and grading method.

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Data: NAIC published complaint index (2024) · CMS Transparency in Coverage PUF PY2025. Not affiliated with NAIC or CMS.

Every figure on PlainInsurer comes directly from NAIC MCAS and CMS Transparency in Coverage data; no editor types in numbers. See our editorial standards or methodology, or report an error. Data current as of 2026-08-11. Grades measure only the published complaint/denial data; we don't recommend any insurer or policy.