Reputation grade
A
Peer-relative, A–F
Insurer profile · Elevance Health · NAIC + CMS
Healthy Alliance Life Co(Anthem BCBS)'s complaint record, claim-denial rate and reputation grade, drawn from published NAIC complaint data and CMS Transparency in Coverage.
The verdict
Healthy Alliance Life Co(Anthem BCBS) earns a A reputation grade - far fewer consumer problems than peers of its size, according to CMS Transparency in Coverage filings, 10.1% of its marketplace claims were denied across 1 state.
Reputation grade
A
Peer-relative, A–F
NAIC complaint index
N/A
1.0 = market average; lower is better
Claim denial rate
10.1%
CMS, 1 states
Graded on 1 of 3 measures: claim denials. The score is rescaled across the measures available, so it is not directly comparable with a carrier graded on more of them.
How we calculated this grade →Other A-graded carriers in PlainInsurer's dataset include Lincoln National Life and Principal Financial, and the closest overall composite score to Healthy Alliance Life Co(Anthem BCBS)'s 91.4 belongs to Chorus Community Health Plans (91.9), each rescaled across the measures that carrier reports.
Healthy Alliance Life Co(Anthem BCBS) is part of the Elevance Health family, alongside Anthem / Elevance Health, Anthem Ins Companies Inc(Anthem BCBS), Community Insurance Company(Anthem BCBS), Compcare Health Serv Ins Co(Anthem BCBS), and 1 more in PlainInsurer's dataset -- a shared parent doesn't mean shared performance, so check each subsidiary's own record before assuming they behave alike.
Carriers with the same peer-relative reputation grade
| Insurer | Grade |
|---|---|
| Lincoln National Life | A |
| Principal Financial | A |
| TIAA Life | A |
| Mutual of Omaha | A |
| USAA Homeowners | A |
Carriers with the nearest overall composite score (91.4)
| Insurer | Composite score |
|---|---|
| Chorus Community Health Plans | 91.9 |
| Northwestern Mutual Life | 90.8 |
| Group Health Cooperative of South Central Wisconsin | 92.3 |
| MercyCare HMO, Inc. | 90.3 |
| Taro Health Plan of Oklahoma, Inc. | 90.3 |
CMS marketplace filing
The reported appeals on this profile come from Missouri (270 filed, 98 overturned).
CMS reports an overturn outcome for 270 of these 270 filed appeals; missing outcomes are excluded from the percentage. These filing totals are not a prediction for an individual appeal. View the CMS source ↗
Healthy Alliance Life Co(Anthem BCBS), part of Elevance Health, carries a A reputation grade in PlainInsurer's dataset, with a composite score of 91.4 (higher means more consumer friction relative to size). It does not yet carry enough NAIC complaint history for a normalized complaint index.
On the claims side, CMS Transparency-in-Coverage filings show Healthy Alliance Life Co(Anthem BCBS) denied 10.1% of marketplace claims across 1 reporting state - a moderate rate that still varies by plan design and network.
See where Healthy Alliance Life Co(Anthem BCBS) sits against every reporting carrier in the claim-denial rate ranking.
Source: NAIC Consumer Information Source complaint data (2024). Source: CMS Transparency in Coverage PUF (PY2026), cms.gov.
Source: NAIC published complaint index + CMS Transparency in Coverage PY2026 Complaint index, reputation grade and per-state claim denial rates for Healthy Alliance Life Co(Anthem BCBS) · 2024
The full PlainInsurer extract, covering every insurer including Healthy Alliance Life Co(Anthem BCBS), is available as CSV and JSON. Underlying federal data is public domain; see our methodology for the compilation and grading method.
Data: NAIC published complaint index (2024) · CMS Transparency in Coverage PUF PY2026. Not affiliated with NAIC or CMS.
Every figure on PlainInsurer comes directly from NAIC MCAS and CMS Transparency in Coverage data; no editor types in numbers. See our editorial standards or methodology, or report an error. Data current as of 2026-08-11. Grades measure only the published complaint/denial data; we don't recommend any insurer or policy.