Reputation grade
C
Peer-relative, A–F
Insurer profile · Cigna · NAIC + CMS
Cigna HealthCare of Arizona, Inc
Cigna HealthCare of Arizona, Inc's complaint record, claim-denial rate and reputation grade, drawn from published NAIC complaint data and CMS Transparency in Coverage.
- C
- Reputation grade
- 21.4%
- Claims denied
- 1
- States (CMS data)
The verdict
Cigna HealthCare of Arizona, Inc earns a C reputation grade - a record near the industry median, according to CMS Transparency in Coverage filings, 21.4% of its marketplace claims were denied across 1 state.
- C
- reputation grade
- 21.4%
- claims denied (CMS)
NAIC complaint index
N/A
1.0 = market average; lower is better
Claim denial rate
21.4%
CMS, 1 states
Graded on 1 of 3 measures: claim denials. The score is rescaled across the measures available, so it is not directly comparable with a carrier graded on more of them.
How we calculated this grade →Other C-graded carriers in PlainInsurer's dataset include Liberty Mutual and Aetna (CVS Health), and the closest overall composite score to Cigna HealthCare of Arizona, Inc's 48.1 belongs to CareSource Indiana, Inc. (48.6), each rescaled across the measures that carrier reports.
Cigna HealthCare of Arizona, Inc is part of the Cigna family, alongside Cigna Health, Cigna Health and Life Insurance Company, Cigna HealthCare of North Carolina, Inc., Cigna HealthCare of Texas, Inc., and 1 more in PlainInsurer's dataset -- a shared parent doesn't mean shared performance, so check each subsidiary's own record before assuming they behave alike.
Other C-graded insurers
Carriers with the same peer-relative reputation grade
| Insurer | Grade |
|---|---|
| Liberty Mutual | C |
| Aetna (CVS Health) | C |
| Allstate Property | C |
| AIG Homeowners | C |
| Allstate Insurance | C |
Closest composite score to Cigna HealthCare of Arizona, Inc
Carriers with the nearest overall composite score (48.1)
| Insurer | Composite score |
|---|---|
| CareSource Indiana, Inc. | 48.6 |
| Aetna Life Insurance Company | 47.6 |
| Blue Cross Blue Shield of Illinois | 49.2 |
| Blue Cross and Blue Shield of Kansas City | 46.5 |
| Ambetter of North Carolina Inc. | 49.7 |
What the data shows for Cigna HealthCare of Arizona, Inc
Cigna HealthCare of Arizona, Inc, part of Cigna, carries a C reputation grade in PlainInsurer's dataset, with a composite score of 48.1 (higher means more consumer friction relative to size). It does not yet carry enough NAIC complaint history for a normalized complaint index.
On the claims side, CMS Transparency-in-Coverage filings show Cigna HealthCare of Arizona, Inc denied 21.4% of marketplace claims across 1 reporting state - an elevated rate that warrants checking the plan's appeal-success record before enrolling.
See where Cigna HealthCare of Arizona, Inc sits against every reporting carrier in the claim-denial rate ranking.
Source: NAIC Consumer Information Source complaint data (2024). Source: CMS Transparency in Coverage PUF (PY2026), cms.gov.
Aggregates only, not advice. Full terms on the disclaimer.
Questions about Cigna HealthCare of Arizona, Inc
What does Cigna HealthCare of Arizona, Inc's grade mean?
Cigna HealthCare of Arizona, Inc received a grade of C, indicating a record near the industry median.
How many complaints does Cigna HealthCare of Arizona, Inc have?
NAIC's public bulk data does not include a complaint-volume estimate for Cigna HealthCare of Arizona, Inc - the carrier may be new, small, or file under a parent company. Absence of an estimate is missing data, not evidence of zero complaints.
How do I file a complaint against Cigna HealthCare of Arizona, Inc?
File against Cigna HealthCare of Arizona, Inc through your state's Department of Insurance or the NAIC consumer portal at naic.org.
Is Cigna HealthCare of Arizona, Inc a good insurance company?
PlainInsurer's C grade for Cigna HealthCare of Arizona, Inc reflects a record near the industry median relative to peers on published complaint and denial data.
What types of insurance does Cigna HealthCare of Arizona, Inc offer?
Detailed line-of-business data isn't currently available for Cigna HealthCare of Arizona, Inc. The carrier is licensed in 0 states.
Source: NAIC published complaint index + CMS Transparency in Coverage PY2026 Complaint index, reputation grade and per-state claim denial rates for Cigna HealthCare of Arizona, Inc · 2024
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Download the data behind this page
The full PlainInsurer extract, covering every insurer including Cigna HealthCare of Arizona, Inc, is available as CSV and JSON. Underlying federal data is public domain; see our methodology for the compilation and grading method.
Data: NAIC published complaint index (2024) · CMS Transparency in Coverage PUF PY2026. Not affiliated with NAIC or CMS.
Every figure on PlainInsurer comes directly from NAIC MCAS and CMS Transparency in Coverage data; no editor types in numbers. See our editorial standards or methodology, or report an error. Data current as of 2026-08-11. Grades measure only the published complaint/denial data; we don't recommend any insurer or policy.