Reputation grade
A
Peer-relative, A–F
Insurer profile · NAIC + CMS
Regence BlueCross BlueShield of Oregon's complaint record, claim-denial rate and reputation grade, drawn from published NAIC complaint data and CMS Transparency in Coverage.
The verdict
Regence BlueCross BlueShield of Oregon earns a A reputation grade — far fewer consumer problems than peers of its size, CMS records show 13.0% of its marketplace claims denied across 1 state.
Grades are peer-relative within PlainInsurer's dataset. A high complaint ratio is not proof of wrongdoing — larger insurers draw more complaints by volume, which the index normalises.
Reputation grade
A
Peer-relative, A–F
NAIC complaint index
N/A
1.0 = market average; lower is better
Claim denial rate
13.0%
CMS, 1 states
Regence BlueCross BlueShield of Oregon carries a A reputation grade in PlainInsurer's dataset, with a composite score of 79.1 (higher means more consumer friction relative to size). It does not yet carry enough NAIC complaint history for a normalized complaint index.
On the claims side, CMS Transparency-in-Coverage filings show Regence BlueCross BlueShield of Oregon denied 13.0% of marketplace claims across 1 reporting state — a moderate rate that still varies by plan design and network.
The practical implication: complaint and denial data give a comparative view of how Regence BlueCross BlueShield of Oregon treats policyholders relative to peers, but they cannot predict your individual claim experience. Compare the grade against named alternatives in your state, and weigh price, coverage terms and state licensing before any purchase. Source: NAIC Consumer Information Source complaint data (2024). Source: CMS Transparency in Coverage PUF (PY2025), cms.gov.
What to do with this
How to act on Regence BlueCross BlueShield of Oregon's complaint and denial record.
Complaint ratios normalise by premium volume so larger carriers are not penalised for writing more policies.
Source: NAIC published complaint index + CMS Transparency in Coverage PY2025 Complaint index, reputation grade and per-state claim denial rates for Regence BlueCross BlueShield of Oregon · 2024 NAIC complaint index aggregates state-DOI consumer complaints, normalized against premium volume (1.0 = market average). Denial rates from CMS Transparency in Coverage PY2025. Reputation grade is PlainInsurer's peer-relative methodology applied to this public data.
Data: NAIC published complaint index (2024) · CMS Transparency in Coverage PUF PY2025. Not affiliated with NAIC or CMS. Read our methodology.