Reputation grade
A
Peer-relative, A–F
Insurer profile · NAIC + CMS
Blue Cross Blue Shield of Michigan Mutual Insurance Company
Blue Cross Blue Shield of Michigan Mutual Insurance Company's complaint record, claim-denial rate and reputation grade, drawn from published NAIC complaint data and CMS Transparency in Coverage.
- A
- Reputation grade
- 13.9%
- Claims denied
- 1
- States (CMS data)
The verdict
Blue Cross Blue Shield of Michigan Mutual Insurance Company earns a A reputation grade - far fewer consumer problems than peers of its size, according to CMS Transparency in Coverage filings, 13.9% of its marketplace claims were denied across 1 state.
- A
- reputation grade
- 13.9%
- claims denied (CMS)
NAIC complaint index
N/A
1.0 = market average; lower is better
Claim denial rate
13.9%
CMS, 1 states
Graded on 1 of 3 measures: claim denials. The score is rescaled across the measures available, so it is not directly comparable with a carrier graded on more of them.
How we calculated this grade →Other A-graded carriers in PlainInsurer's dataset include Lincoln National Life and Principal Financial, and the closest overall composite score to Blue Cross Blue Shield of Michigan Mutual Insurance Company's 83.8 belongs to Louisiana Health Service & Indemnity Company (83.2), each rescaled across the measures that carrier reports.
Other A-graded insurers
Carriers with the same peer-relative reputation grade
| Insurer | Grade |
|---|---|
| Lincoln National Life | A |
| Principal Financial | A |
| TIAA Life | A |
| Mutual of Omaha | A |
| USAA Homeowners | A |
Closest composite score to Blue Cross Blue Shield of Michigan Mutual Insurance Company
Carriers with the nearest overall composite score (83.8)
| Insurer | Composite score |
|---|---|
| Louisiana Health Service & Indemnity Company | 83.2 |
| Regence BlueCross BlueShield of Oregon | 84.9 |
CMS marketplace filing
Reported appeal outcomes for Blue Cross Blue Shield of Michigan Mutual Insurance Company
203
appeals filed
95
overturned (reported outcomes)
46.8%
of appeals with a reported outcome
The reported appeals on this profile come from Michigan (203 filed, 95 overturned).
CMS reports an overturn outcome for 203 of these 203 filed appeals; missing outcomes are excluded from the percentage. These filing totals are not a prediction for an individual appeal. View the CMS source ↗
What the data shows for Blue Cross Blue Shield of Michigan Mutual Insurance Company
Blue Cross Blue Shield of Michigan Mutual Insurance Company carries a A reputation grade in PlainInsurer's dataset, with a composite score of 83.8 (higher means more consumer friction relative to size). It does not yet carry enough NAIC complaint history for a normalized complaint index.
On the claims side, CMS Transparency-in-Coverage filings show Blue Cross Blue Shield of Michigan Mutual Insurance Company denied 13.9% of marketplace claims across 1 reporting state - a moderate rate that still varies by plan design and network.
See where Blue Cross Blue Shield of Michigan Mutual Insurance Company sits against every reporting carrier in the claim-denial rate ranking.
Source: NAIC Consumer Information Source complaint data (2024). Source: CMS Transparency in Coverage PUF (PY2026), cms.gov.
Aggregates only, not advice. Full terms on the disclaimer.
Questions about Blue Cross Blue Shield of Michigan Mutual Insurance Company
What does Blue Cross Blue Shield of Michigan Mutual Insurance Company's grade mean?
Blue Cross Blue Shield of Michigan Mutual Insurance Company received a grade of A, indicating far fewer consumer problems than peers of its size.
How many complaints does Blue Cross Blue Shield of Michigan Mutual Insurance Company have?
NAIC's public bulk data does not include a complaint-volume estimate for Blue Cross Blue Shield of Michigan Mutual Insurance Company - the carrier may be new, small, or file under a parent company. Absence of an estimate is missing data, not evidence of zero complaints.
How do I file a complaint against Blue Cross Blue Shield of Michigan Mutual Insurance Company?
File against Blue Cross Blue Shield of Michigan Mutual Insurance Company through your state's Department of Insurance or the NAIC consumer portal at naic.org.
Is Blue Cross Blue Shield of Michigan Mutual Insurance Company a good insurance company?
PlainInsurer's A grade for Blue Cross Blue Shield of Michigan Mutual Insurance Company reflects far fewer consumer problems than peers of its size relative to peers on published complaint and denial data.
What types of insurance does Blue Cross Blue Shield of Michigan Mutual Insurance Company offer?
Detailed line-of-business data isn't currently available for Blue Cross Blue Shield of Michigan Mutual Insurance Company. The carrier is licensed in 0 states.
Source: NAIC published complaint index + CMS Transparency in Coverage PY2026 Complaint index, reputation grade and per-state claim denial rates for Blue Cross Blue Shield of Michigan Mutual Insurance Company · 2024
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Download the data behind this page
The full PlainInsurer extract, covering every insurer including Blue Cross Blue Shield of Michigan Mutual Insurance Company, is available as CSV and JSON. Underlying federal data is public domain; see our methodology for the compilation and grading method.
Data: NAIC published complaint index (2024) · CMS Transparency in Coverage PUF PY2026. Not affiliated with NAIC or CMS.
Every figure on PlainInsurer comes directly from NAIC MCAS and CMS Transparency in Coverage data; no editor types in numbers. See our editorial standards or methodology, or report an error. Data current as of 2026-08-11. Grades measure only the published complaint/denial data; we don't recommend any insurer or policy.