Reputation grade
F
Peer-relative, A–F
Insurer profile · NAIC + CMS
CareSource North Carolina Co.
CareSource North Carolina Co.'s complaint record, claim-denial rate and reputation grade, drawn from published NAIC complaint data and CMS Transparency in Coverage.
- F
- Reputation grade
- 45.7%
- Claims denied
- 1
- States (CMS data)
The verdict
CareSource North Carolina Co. earns a F reputation grade - a significantly worse record than peers, according to CMS Transparency in Coverage filings, 45.7% of its marketplace claims were denied across 1 state.
- F
- reputation grade
- 45.7%
- claims denied (CMS)
Grades are peer-relative within PlainInsurer's dataset. A high complaint ratio is not proof of wrongdoing, larger insurers draw more complaints by volume, which the index normalises.
NAIC complaint index
N/A
1.0 = market average; lower is better
Claim denial rate
45.7%
CMS, 1 states
Reputation grade F (composite score 2.3) - A=Excellent, F=Failing. Based on NAIC complaint ratios and CMS denial data.
Other F-graded carriers in PlainInsurer's dataset include Kemper Auto and Root Insurance, and the closest overall composite score to CareSource North Carolina Co.'s 2.3 belongs to Citizens Property Insurance (FL) (2.8).
Other F-graded insurers
Carriers with the same peer-relative reputation grade
| Insurer | Grade |
|---|---|
| Kemper Auto | F |
| Root Insurance | F |
| Dairyland Insurance (Sentry) | F |
| Hippo Insurance | F |
| Direct General (Allstate) | F |
Closest composite score to CareSource North Carolina Co.
Carriers with the nearest overall composite score (2.3)
| Insurer | Composite score |
|---|---|
| Citizens Property Insurance (FL) | 2.8 |
| UnitedHealthcare Community Plan, Inc. | 2.8 |
| Select Health of South Carolina | 3.4 |
| AmeriHealth Caritas VIP Next, Inc. | 1.1 |
What the data shows for CareSource North Carolina Co.
CareSource North Carolina Co. carries a F reputation grade in PlainInsurer's dataset, with a composite score of 2.3 (higher means more consumer friction relative to size). It does not yet carry enough NAIC complaint history for a normalized complaint index.
On the claims side, CMS Transparency-in-Coverage filings show CareSource North Carolina Co. denied 45.7% of marketplace claims across 1 reporting state - an elevated rate that warrants checking the plan's appeal-success record before enrolling.
In short: complaint and denial data show how CareSource North Carolina Co. compares to peers, not what your own claim experience will be. Weigh price, coverage terms and state licensing before any purchase. Source: NAIC Consumer Information Source complaint data (2024). Source: CMS Transparency in Coverage PUF (PY2025), cms.gov.
Use this data wisely. Complaint and denial figures reflect regulatory filings, not individual claim outcomes. A high complaint ratio is not proof of illegal behaviour. This page is informational and is not financial, legal, or insurance advice, verify coverage decisions with your insurer or a licensed agent.
What to do with this
How to act on CareSource North Carolina Co.'s complaint and denial record.
- Compare this carrier side-by-side with another before you buy. Compare insurers
- See how every insurer in your state ranks on complaints and denials. Browse by state
- Denied a claim? Learn the internal and external appeal process. Appeal a denial
Complaint ratios normalise by premium volume so larger carriers are not penalised for writing more policies.
Frequently asked questions
What does CareSource North Carolina Co.'s grade mean?
CareSource North Carolina Co. received a grade of F, indicating a significantly worse record than peers. PlainInsurer grades insurers on a curve relative to the ~200 carriers in our dataset, using the NAIC complaint index (normalized by premium volume), CMS claim denial rates, and Medicare Advantage prior-authorization data where available.
How many complaints does CareSource North Carolina Co. have?
NAIC's public bulk data does not include a complaint-volume estimate for CareSource North Carolina Co. - the carrier may be new, small, or file under a parent company. Absence of an estimate is missing data, not evidence of zero complaints.
How do I file a complaint against CareSource North Carolina Co.?
Contact your state's Department of Insurance, most accept complaints online, by phone, or by mail. The NAIC also runs a central portal at naic.org. Document your policy number, claim number, dates, and the issue before filing.
Is CareSource North Carolina Co. a good insurance company?
It depends on your coverage needs, state, and budget. PlainInsurer's F grade reflects a significantly worse record than peers relative to peers. Always compare quotes from multiple carriers and check complaint data for your specific state and line of coverage.
What types of insurance does CareSource North Carolina Co. offer?
Detailed line-of-business data isn't currently available for CareSource North Carolina Co.. The carrier is licensed in 0 states.
Source: NAIC published complaint index + CMS Transparency in Coverage PY2025 Complaint index, reputation grade and per-state claim denial rates for CareSource North Carolina Co. · 2024 NAIC complaint index aggregates state-DOI consumer complaints, normalized against premium volume (1.0 = market average). Denial rates from CMS Transparency in Coverage PY2025. Reputation grade is PlainInsurer's peer-relative methodology applied to this public data.
Download the data behind this page
The full PlainInsurer extract, covering every insurer including CareSource North Carolina Co., is available as CSV and JSON. Underlying federal data is public domain; see our methodology for the compilation and grading method.
Data: NAIC published complaint index (2024) · CMS Transparency in Coverage PUF PY2025. Not affiliated with NAIC or CMS.
Every figure on PlainInsurer comes directly from NAIC MCAS and CMS Transparency in Coverage data; no editor types in numbers. See our editorial standards or methodology, or report an error. Data current as of 2026-07-28. Grades measure only the published complaint/denial data; we don't recommend any insurer or policy.