Complaint Score
N/A of 100
Normalized by premium volume across 0 states
Imperial Insurance Companies, Inc.: 0 justified complaints across 0 states (NAIC MCAS 2024). Reputation grade A.
Excellent — very few complaints relative to peers
Imperial Insurance Companies, Inc. has significantly fewer complaints than the industry average when adjusted for its market size. Consumers who choose this insurer can generally expect responsive service and fair claims handling. This grade reflects a strong track record across all lines of business where Imperial Insurance Companies, Inc. operates.
Imperial Insurance Companies, Inc.'s composite score of 98.9 is derived from complaint ratios, claim denial rates, and operational data across 0 states. Scores above 70 indicate above-average consumer issues.
Imperial Insurance Companies, Inc. appears in PlainInsurer's regulatory database with 0 justified complaints on file across 0 states . The company's composite score of 98.9 translates to a reputation grade of A — this score combines NAIC complaint ratios, available CMS claim denial data, and Medicare Advantage prior authorization metrics where applicable. Lower composite scores indicate fewer consumer problems relative to company size; higher scores indicate more.
Looking at business mix, Imperial Insurance Companies, Inc. does not have a detailed line-of-business breakdown available in the current NAIC filings. A normalized complaint score is not yet available for this insurer. On the health side, the insurer's denial score of 98.9 comes from CMS Transparency in Coverage PY2025 filings, which disclose claim approval and denial rates at the plan level.
For consumers evaluating Imperial Insurance Companies, Inc., the practical implication is this: complaint ratio and denial data give a comparative view of how this insurer treats policyholders relative to peers, but they cannot predict your individual claim experience. The current A grade suggests fewer consumer problems than at most insurers of similar size, which is a positive signal — though coverage terms, price, and state-specific licensing still matter for any purchase decision. This page is not financial, legal, or insurance advice — verify all coverage terms with a licensed agent and consult your state's Department of Insurance for dispute or complaint procedures.
Complaint Score
N/A of 100
Normalized by premium volume across 0 states
Claim Denial Score
98.9 of 100
From CMS Transparency in Coverage PY2025
States Active
0 states
Composite score of 98.9 — lower is better
Source: NAIC Consumer Information Source (CIS) + CMS Medicare Advantage Star Ratings Insurer complaint counts and ratios for Imperial Insurance Companies, Inc. across all reported lines of business and states · 2023 NAIC CIS aggregates state-DOI consumer complaints; complaint ratios normalize against premium volume so absolute counts and ratios can diverge. Reputation grade derived from PlainInsurer methodology applied to NAIC data.
If you have a dispute with Imperial Insurance Companies, Inc. or any insurer, you have the right to file a complaint with your state's insurance commissioner. State regulators investigate consumer complaints, mediate disputes, and can take enforcement action against companies that violate insurance laws.
The NAIC's complaint filing page provides direct links to every state insurance department. Complaints can typically be filed online and are tracked as part of the public record that informs the complaint ratios shown on this page.
The data presented here covers all lines of business — auto, home, health, and life insurance. Complaint ratios are normalized by premium volume so that larger companies are not penalized simply for writing more policies.
Understand what the numbers mean for Imperial Insurance Companies, Inc.
Step-by-step internal and external review process
Why insurers deny care and what you can do
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See a side-by-side complaint ratio and denial rate comparison.
Read our methodology — how this data is sourced, computed, and verified.