Reputation grade
A
Peer-relative, A–F
Insurer profile · NAIC + CMS
Imperial Insurance Companies, Inc.'s complaint record, claim-denial rate and reputation grade, drawn from published NAIC complaint data and CMS Transparency in Coverage.
The verdict
Imperial Insurance Companies, Inc. earns a A reputation grade - far fewer consumer problems than peers of its size, according to CMS Transparency in Coverage filings, 0.0% of its marketplace claims were denied across 1 state.
Grades are peer-relative within PlainInsurer's dataset. A high complaint ratio is not proof of wrongdoing, larger insurers draw more complaints by volume, which the index normalises.
Reputation grade
A
Peer-relative, A–F
NAIC complaint index
N/A
1.0 = market average; lower is better
Claim denial rate
0.0%
CMS, 1 states
Other A-graded carriers in PlainInsurer's dataset include Lincoln National Life and Principal Financial, and the closest overall composite score to Imperial Insurance Companies, Inc.'s 98.9 belongs to Avera Health Plans, Inc. (98.3).
Carriers with the same peer-relative reputation grade
| Insurer | Grade |
|---|---|
| Lincoln National Life | A |
| Principal Financial | A |
| TIAA Life | A |
| Mutual of Omaha | A |
| USAA Homeowners | A |
Carriers with the nearest overall composite score (98.9)
| Insurer | Composite score |
|---|---|
| Avera Health Plans, Inc. | 98.3 |
| PacificSource Health Plans | 97.7 |
| Sanford Health Plan | 96.6 |
| HealthPartners Insurance Company | 95.5 |
| Kaiser Foundation Health Plan, Inc. | 94.9 |
Imperial Insurance Companies, Inc. carries a A reputation grade in PlainInsurer's dataset, with a composite score of 98.9 (higher means more consumer friction relative to size). It does not yet carry enough NAIC complaint history for a normalized complaint index.
On the claims side, CMS Transparency-in-Coverage filings show Imperial Insurance Companies, Inc. denied 0.0% of marketplace claims across 1 reporting state - a moderate rate that still varies by plan design and network.
In short: complaint and denial data show how Imperial Insurance Companies, Inc. compares to peers, not what your own claim experience will be. Weigh price, coverage terms and state licensing before any purchase. Source: NAIC Consumer Information Source complaint data (2024). Source: CMS Transparency in Coverage PUF (PY2025), cms.gov.
What to do with this
How to act on Imperial Insurance Companies, Inc.'s complaint and denial record.
Complaint ratios normalise by premium volume so larger carriers are not penalised for writing more policies.
Source: NAIC published complaint index + CMS Transparency in Coverage PY2025 Complaint index, reputation grade and per-state claim denial rates for Imperial Insurance Companies, Inc. · 2024 NAIC complaint index aggregates state-DOI consumer complaints, normalized against premium volume (1.0 = market average). Denial rates from CMS Transparency in Coverage PY2025. Reputation grade is PlainInsurer's peer-relative methodology applied to this public data.
The full PlainInsurer extract, covering every insurer including Imperial Insurance Companies, Inc., is available as CSV and JSON. Underlying federal data is public domain; see our methodology for the compilation and grading method.
Data: NAIC published complaint index (2024) · CMS Transparency in Coverage PUF PY2025. Not affiliated with NAIC or CMS.
Every figure on PlainInsurer comes directly from NAIC MCAS and CMS Transparency in Coverage data; no editor types in numbers. See our editorial standards or methodology, or report an error. Data current as of 2026-07-28. Grades measure only the published complaint/denial data; we don't recommend any insurer or policy.