Insurer profile · NAIC + CMS

CareSource West Virginia Co.

CareSource West Virginia Co.'s complaint record, claim-denial rate and reputation grade, drawn from published NAIC complaint data and CMS Transparency in Coverage.

F
Reputation grade
30.5%
Claims denied
1
States (CMS data)

The verdict

CareSource West Virginia Co. earns a F reputation grade - a significantly worse record than peers, according to CMS Transparency in Coverage filings, 30.5% of its marketplace claims were denied across 1 state.

F
reputation grade
30.5%
claims denied (CMS)
FFF
Reputation grade F (composite score 14.1) - A=Excellent, F=Failing. Based on NAIC complaint ratios and CMS denial data.

Graded on 1 of 3 measures: claim denials. The score is rescaled across the measures available, so it is not directly comparable with a carrier graded on more of them.

How we calculated this grade →

NAIC CIS filing desk

NAIC NAIC F · 14.1

GRADE-F · INDEX-UNK · DENIAL-HOT · RANK-UNK · PHOTO-SOLO · LINES-0 · BOOK-MID

  • GRADE-F F · 14.1
  • INDEX-UNK Index blank
  • DENIAL-HOT 30.5% denied
  • RANK-UNK Rank pending
  • PHOTO-SOLO No peer gap
  • LINES-0 No lines
  • BOOK-MID 3/7 fields

Instrument codes from this carrier’s NAIC Consumer Information Source filing: grade band, complaint index, CMS denial band, corpus rank, photo-finish peer, line book, and field completeness. Not an official NAIC rating.

CMS marketplace filing

Reported appeal outcomes for CareSource West Virginia Co.

993
appeals filed
65
overturned (reported outcomes)
6.5%
of appeals with a reported outcome

The reported appeals on this profile come from West Virginia (993 filed, 65 overturned).

CMS reports an overturn outcome for 993 of these 993 filed appeals; missing outcomes are excluded from the percentage. These filing totals are not a prediction for an individual appeal. View the CMS source ↗

What the NAIC filing desk shows for CareSource West Virginia Co.

CareSource West Virginia Co.'s filing desk summarizes the NAIC complaint record and any CMS marketplace denial data on file.

See where CareSource West Virginia Co. sits against every reporting carrier in the claim-denial rate ranking. Appeal notes for CareSource West Virginia.

Nationwide insurers with similar scores or complaint volume

Two corpus-wide peer sets for CareSource West Virginia Co.: nearest national-scale carriers by composite score and by NAIC complaint volume. These are cross-market neighborhoods, not the corporate-family list or same-grade chips above.

Similar composite score

Nearest carriers by composite score (14.1 here). Floored at 50+ complaints and 5+ states.

Aggregates only, not advice. Full terms on the disclaimer.

Questions about CareSource West Virginia Co.

What does CareSource West Virginia Co.'s grade mean?
CareSource West Virginia Co. received a grade of F, indicating a significantly worse record than peers.
How many complaints does CareSource West Virginia Co. have?
NAIC's public bulk data does not include a complaint-volume estimate for CareSource West Virginia Co. - the carrier may be new, small, or file under a parent company. Absence of an estimate is missing data, not evidence of zero complaints.
How do I file a complaint against CareSource West Virginia Co.?
File against CareSource West Virginia Co. through your state's Department of Insurance or the NAIC consumer portal at naic.org.
Is CareSource West Virginia Co. a good insurance company?
PlainInsurer's F grade for CareSource West Virginia Co. reflects a significantly worse record than peers relative to peers on published complaint and denial data.
What types of insurance does CareSource West Virginia Co. offer?
Detailed line-of-business data isn't currently available for CareSource West Virginia Co.. The carrier is licensed in 0 states.

Source: NAIC published complaint index + CMS Transparency in Coverage PY2026 Complaint index, reputation grade and per-state claim denial rates for CareSource West Virginia Co. · 2024

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The full PlainInsurer extract, covering every insurer including CareSource West Virginia Co., is available as CSV and JSON. Underlying federal data is public domain; see our methodology for the compilation and grading method.

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Data: NAIC published complaint index (2024) · CMS Transparency in Coverage PUF PY2026. Not affiliated with NAIC or CMS.

Every figure on PlainInsurer comes directly from NAIC MCAS and CMS Transparency in Coverage data; no editor types in numbers. See our editorial standards or methodology, or report an error. Data current as of 2026-08-11. Grades measure only the published complaint/denial data; we don't recommend any insurer or policy.