Reputation grade
F
Peer-relative, A–F
Insurer profile · NAIC + CMS
Moda Health Plan, Inc.'s complaint record, claim-denial rate and reputation grade, drawn from published NAIC complaint data and CMS Transparency in Coverage.
The verdict
Moda Health Plan, Inc. earns a F reputation grade - a significantly worse record than peers, according to CMS Transparency in Coverage filings, 21.3% of its marketplace claims were denied across 3 states.
Reputation grade
F
Peer-relative, A–F
NAIC complaint index
N/A
1.0 = market average; lower is better
Claim denial rate
21.3%
CMS, 3 states
Graded on 1 of 3 measures: claim denials. The score is rescaled across the measures available, so it is not directly comparable with a carrier graded on more of them.
How we calculated this grade →AK: 47.0% denied (95,902 of 204,058 claims)
47 % of claims denied
TX: 28.3% denied (42,672 of 150,551 claims)
28 % of claims denied
OR: 15.7% denied (176,356 of 1,123,420 claims)
16 % of claims denied
What this shows Denial rates vary by state plan and network. Across 3 reporting states, Moda Health Plan, Inc. denied 21.3% of marketplace claims on average.
Among states with enough reported claims to compare, Moda Health Plan, Inc.'s highest marketplace denial rates in this dataset are in Alaska (47.0%), Texas (28.3%), and Oregon (15.7%). State-level rates reflect the specific plans Moda Health Plan, Inc. offers there and how each state's regulators and utilization-review rules apply, not necessarily the carrier's national practice.
CMS marketplace filing
The largest state samples are Oregon (173 filed, 67 overturned), Texas (39 filed, 14 overturned), and Alaska (35 filed, 17 overturned); 3 states contribute to the profile total.
CMS reports an overturn outcome for 247 of these 247 filed appeals; missing outcomes are excluded from the percentage. These filing totals are not a prediction for an individual appeal. View the CMS source ↗
Moda Health Plan, Inc. carries a F reputation grade in PlainInsurer's dataset, with a composite score of 14.6 (higher means more consumer friction relative to size). It does not yet carry enough NAIC complaint history for a normalized complaint index.
On the claims side, CMS Transparency-in-Coverage filings show Moda Health Plan, Inc. denied 21.3% of marketplace claims across 3 reporting states - an elevated rate that warrants checking the plan's appeal-success record before enrolling.
See where Moda Health Plan, Inc. sits against every reporting carrier in the claim-denial rate ranking.
Source: NAIC Consumer Information Source complaint data (2024). Source: CMS Transparency in Coverage PUF (PY2026), cms.gov.
Other F-graded carriers in PlainInsurer's dataset include Kemper Auto and Root Insurance, and the closest overall composite score to Moda Health Plan, Inc.'s 14.6 belongs to CareSource West Virginia Co. (14.1), each rescaled across the measures that carrier reports.
Carriers with the same peer-relative reputation grade
| Insurer | Grade |
|---|---|
| Kemper Auto | F |
| Root Insurance | F |
| Dairyland Insurance (Sentry) | F |
| Hippo Insurance | F |
| Esurance (Allstate) | F |
Carriers with the nearest overall composite score (14.6)
| Insurer | Composite score |
|---|---|
| CareSource West Virginia Co. | 14.1 |
| AmeriHealth Caritas VIP Next, Inc. | 15.1 |
| Tower Hill Insurance | 15.2 |
| AmeriHealth Caritas Florida, Inc. | 13.5 |
| Oscar Insurance Company | 16.2 |
Source: NAIC published complaint index + CMS Transparency in Coverage PY2026 Complaint index, reputation grade and per-state claim denial rates for Moda Health Plan, Inc. · 2024
The full PlainInsurer extract, covering every insurer including Moda Health Plan, Inc., is available as CSV and JSON. Underlying federal data is public domain; see our methodology for the compilation and grading method.
Data: NAIC published complaint index (2024) · CMS Transparency in Coverage PUF PY2026. Not affiliated with NAIC or CMS.
Every figure on PlainInsurer comes directly from NAIC MCAS and CMS Transparency in Coverage data; no editor types in numbers. See our editorial standards or methodology, or report an error. Data current as of 2026-08-11. Grades measure only the published complaint/denial data; we don't recommend any insurer or policy.