Reputation grade
F
Peer-relative, A–F
Insurer profile · UnitedHealth Group · NAIC + CMS
UnitedHealthcare Community Plan, Inc.
UnitedHealthcare Community Plan, Inc.'s complaint record, claim-denial rate and reputation grade, drawn from published NAIC complaint data and CMS Transparency in Coverage.
- F
- Reputation grade
- 35.6%
- Claims denied
- 1
- States (CMS data)
The verdict
UnitedHealthcare Community Plan, Inc. earns a F reputation grade - a significantly worse record than peers, according to CMS Transparency in Coverage filings, 35.6% of its marketplace claims were denied across 1 state.
- F
- reputation grade
- 35.6%
- claims denied (CMS)
NAIC complaint index
N/A
1.0 = market average; lower is better
Claim denial rate
35.6%
CMS, 1 states
Graded on 1 of 3 measures: claim denials. The score is rescaled across the measures available, so it is not directly comparable with a carrier graded on more of them.
How we calculated this grade →CMS marketplace filing
Reported appeal outcomes for UnitedHealthcare Community Plan, Inc.
671
appeals filed
159
overturned (reported outcomes)
23.7%
of appeals with a reported outcome
The reported appeals on this profile come from Michigan (671 filed, 159 overturned).
CMS reports an overturn outcome for 671 of these 671 filed appeals; missing outcomes are excluded from the percentage. These filing totals are not a prediction for an individual appeal. View the CMS source ↗
What the data shows for UnitedHealthcare Community Plan, Inc.
UnitedHealthcare Community Plan, Inc., part of UnitedHealth Group, carries a F reputation grade in PlainInsurer's dataset, with a composite score of 4.9 (higher means more consumer friction relative to size). It does not yet carry enough NAIC complaint history for a normalized complaint index.
On the claims side, CMS Transparency-in-Coverage filings show UnitedHealthcare Community Plan, Inc. denied 35.6% of marketplace claims across 1 reporting state - an elevated rate that warrants checking the plan's appeal-success record before enrolling.
See where UnitedHealthcare Community Plan, Inc. sits against every reporting carrier in the claim-denial rate ranking.
Source: NAIC Consumer Information Source complaint data (2024). Source: CMS Transparency in Coverage PUF (PY2026), cms.gov.
Aggregates only, not advice. Full terms on the disclaimer.
Other F-graded carriers in PlainInsurer's dataset include Kemper Auto and Root Insurance, and the closest overall composite score to UnitedHealthcare Community Plan, Inc.'s 4.9 belongs to Molina Healthcare of Illinois, Inc. (4.3), each rescaled across the measures that carrier reports.
UnitedHealthcare Community Plan, Inc. is part of the UnitedHealth Group family, alongside UnitedHealthcare, UnitedHealthcare of South Carolina, Inc., UnitedHealthcare of Ohio, Inc., UnitedHealthcare of Texas, Inc., and 2 more in PlainInsurer's dataset -- a shared parent doesn't mean shared performance, so check each subsidiary's own record before assuming they behave alike.
Other F-graded insurers
Carriers with the same peer-relative reputation grade
| Insurer | Grade |
|---|---|
| Kemper Auto | F |
| Root Insurance | F |
| Dairyland Insurance (Sentry) | F |
| Hippo Insurance | F |
| Esurance (Allstate) | F |
Closest composite score to UnitedHealthcare Community Plan, Inc.
Carriers with the nearest overall composite score (4.9)
| Insurer | Composite score |
|---|---|
| Molina Healthcare of Illinois, Inc. | 4.3 |
| Oscar Buckeye State Insurance Corp. | 3.8 |
| Select Health of South Carolina | 3.2 |
Questions about UnitedHealthcare Community Plan, Inc.
What does UnitedHealthcare Community Plan, Inc.'s grade mean?
UnitedHealthcare Community Plan, Inc. received a grade of F, indicating a significantly worse record than peers.
How many complaints does UnitedHealthcare Community Plan, Inc. have?
NAIC's public bulk data does not include a complaint-volume estimate for UnitedHealthcare Community Plan, Inc. - the carrier may be new, small, or file under a parent company. Absence of an estimate is missing data, not evidence of zero complaints.
How do I file a complaint against UnitedHealthcare Community Plan, Inc.?
File against UnitedHealthcare Community Plan, Inc. through your state's Department of Insurance or the NAIC consumer portal at naic.org.
Is UnitedHealthcare Community Plan, Inc. a good insurance company?
PlainInsurer's F grade for UnitedHealthcare Community Plan, Inc. reflects a significantly worse record than peers relative to peers on published complaint and denial data.
What types of insurance does UnitedHealthcare Community Plan, Inc. offer?
Detailed line-of-business data isn't currently available for UnitedHealthcare Community Plan, Inc.. The carrier is licensed in 0 states.
Source: NAIC published complaint index + CMS Transparency in Coverage PY2026 Complaint index, reputation grade and per-state claim denial rates for UnitedHealthcare Community Plan, Inc. · 2024
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The full PlainInsurer extract, covering every insurer including UnitedHealthcare Community Plan, Inc., is available as CSV and JSON. Underlying federal data is public domain; see our methodology for the compilation and grading method.
Data: NAIC published complaint index (2024) · CMS Transparency in Coverage PUF PY2026. Not affiliated with NAIC or CMS.
Every figure on PlainInsurer comes directly from NAIC MCAS and CMS Transparency in Coverage data; no editor types in numbers. See our editorial standards or methodology, or report an error. Data current as of 2026-08-11. Grades measure only the published complaint/denial data; we don't recommend any insurer or policy.