Reputation grade
F
Peer-relative, A–F
Insurer profile · Molina Healthcare · NAIC + CMS
Molina Healthcare of Illinois, Inc.'s complaint record, claim-denial rate and reputation grade, drawn from published NAIC complaint data and CMS Transparency in Coverage.
The verdict
Molina Healthcare of Illinois, Inc. earns a F reputation grade - a significantly worse record than peers, according to CMS Transparency in Coverage filings, 36.0% of its marketplace claims were denied across 1 state.
Reputation grade
F
Peer-relative, A–F
NAIC complaint index
N/A
1.0 = market average; lower is better
Claim denial rate
36.0%
CMS, 1 states
Graded on 1 of 3 measures: claim denials. The score is rescaled across the measures available, so it is not directly comparable with a carrier graded on more of them.
How we calculated this grade →Other F-graded carriers in PlainInsurer's dataset include Kemper Auto and Root Insurance, and the closest overall composite score to Molina Healthcare of Illinois, Inc.'s 4.3 belongs to Oscar Buckeye State Insurance Corp. (3.8), each rescaled across the measures that carrier reports.
Molina Healthcare of Illinois, Inc. is part of the Molina Healthcare family, alongside Molina Healthcare, Molina Healthcare of Utah, Molina Healthcare of South Carolina, Inc, Molina Healthcare of Texas, Inc., and 2 more in PlainInsurer's dataset -- a shared parent doesn't mean shared performance, so check each subsidiary's own record before assuming they behave alike.
Carriers with the same peer-relative reputation grade
| Insurer | Grade |
|---|---|
| Kemper Auto | F |
| Root Insurance | F |
| Dairyland Insurance (Sentry) | F |
| Hippo Insurance | F |
| Esurance (Allstate) | F |
Carriers with the nearest overall composite score (4.3)
| Insurer | Composite score |
|---|---|
| Oscar Buckeye State Insurance Corp. | 3.8 |
| UnitedHealthcare Community Plan, Inc. | 4.9 |
| Select Health of South Carolina | 3.2 |
| Citizens Property Insurance (FL) | 2.8 |
These claim figures are from plan year 2025, not 2026. Molina Healthcare of Illinois, Inc. does not appear in the CMS Transparency in Coverage file for plan year 2026, so the most recent figures CMS has published for this insurer are the ones shown here. Illinois carriers left that file when the state moved to its own health-insurance marketplace for 2026; other insurers stop appearing when they exit the individual marketplace. The numbers below are unchanged and still describe the period they cover. They are simply not current-year, and are excluded from every national and state average on this site. See our methodology.
Molina Healthcare of Illinois, Inc., part of Molina Healthcare, carries a F reputation grade in PlainInsurer's dataset, with a composite score of 4.3 (higher means more consumer friction relative to size). It does not yet carry enough NAIC complaint history for a normalized complaint index.
On the claims side, CMS Transparency-in-Coverage filings show Molina Healthcare of Illinois, Inc. denied 36.0% of marketplace claims across 1 reporting state - an elevated rate that warrants checking the plan's appeal-success record before enrolling.
See where Molina Healthcare of Illinois, Inc. sits against every reporting carrier in the claim-denial rate ranking.
Source: NAIC Consumer Information Source complaint data (2024). Source: CMS Transparency in Coverage PUF (PY2025), cms.gov.
Source: NAIC published complaint index + CMS Transparency in Coverage PY2025 Complaint index, reputation grade and per-state claim denial rates for Molina Healthcare of Illinois, Inc. · 2024
The full PlainInsurer extract, covering every insurer including Molina Healthcare of Illinois, Inc., is available as CSV and JSON. Underlying federal data is public domain; see our methodology for the compilation and grading method.
Data: NAIC published complaint index (2024) · CMS Transparency in Coverage PUF PY2025. Not affiliated with NAIC or CMS.
Every figure on PlainInsurer comes directly from NAIC MCAS and CMS Transparency in Coverage data; no editor types in numbers. See our editorial standards or methodology, or report an error. Data current as of 2026-08-11. Grades measure only the published complaint/denial data; we don't recommend any insurer or policy.